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pdf printing too light

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Cathy Clapper

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Jun 13, 2003, 1:04:34 PM6/13/03
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I searched this forum and read the faqs but couldnt find anything.

I have distiller set up for print in the job options window. I create pdfs from Quark all the time, for about the last 2-1/2 years. I never change that setting, i.e. I never switch to eBook settings or screen settings. It always stays on the print settings.

On occasion, a girl in another department comes to me and says that her forms are printing too light. Since a pdf is a pdf, unless its corrupted or something, I can't see that its the pdf, I tell her to check the copier and the toner, etc.

Yesterday, a customer called and said a pdf I sent to them is printing "funny", lighter than others. I resent her the pdf and the quark doc in case they needed to create one on their system.

My question is - is it possible that this could be a problem with the pdf? I say no, it doesnt make sense. I still contend it's some problem with their laser printers.

Any thoughts on this? Could there be a problem with the pdf?

fishinwa

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Jun 27, 2003, 11:33:14 AM6/27/03
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I'm having the same problem printing from Acrobat 6 (no problems from Acrobat 5x). I'm sure there's an output setting that I haven't identified. I messed with most everything under Advanced in the print dialog box. I've tried color preferences. No help.

(Yes, Acrobat [Pro], not Reader)

Anyone have any suggestions?

fishinwa

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Jul 1, 2003, 9:34:12 AM7/1/03
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Has anyone else tried to print from Acrobat 6 Pro or Reader to a color printer? Much too light.

Richard Spensley

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Jul 3, 2003, 6:30:54 AM7/3/03
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I'm trying to print to a Xerox Phaser 7700 colour laser printer and not only is the print totally light, almost to the point of not being able to see it, but any images on the page print out all stretched and wrong.

Print the same doc to our B&W Xerox DocuPrint 4525 and it is fine!

Using Acrobat 6 Pro

Mike Donahue

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Jul 3, 2003, 8:49:37 AM7/3/03
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Shot in the dark here...

Could you have a CM setting that has embedded a profile into the PDF that's causing the problem?

That could explain the lightness difference between the color and b&w printer output. The strecthng thing I would guess is a driver problem (not sure though).

fishinwa

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Jul 3, 2003, 12:17:00 PM7/3/03
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If I print from Acrobat 5, no problem with color. It only happens when printing from Acrobat 6 (Pro or Reader).

Nick Karanasos

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Jul 18, 2003, 7:45:46 PM7/18/03
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My best guess is that your documents are RGB not CMYK. I often find that improperly created PDF's or created from non graphic programs such as powerpoint, word contain RGB colour info. Remember your printer is CMYK and the best way to ensure colour accuracy is to use CMYK in creating the document.

nade...@gmail.com

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Feb 21, 2017, 11:12:08 AM2/21/17
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I had the same problem for WEEKS !!!! Easy fix for me. Replaced the empty color cartridge and problem solved. Printing perfectly now !!!
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