Reporting issues

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Alexis Lopez

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Sep 13, 2016, 10:37:34 PM9/13/16
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Hi all,

While working with some of my customers we have found some issues in JDeveloper/ADF and they are always asking me whether we can report them to Oracle.

I remember we used to have a JIRA project on java.net, but since that platform is going to disappear next year I'm wondering, where can we report this?

Any help would be appreciated.


Regards,

Shay Shmeltzer

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Sep 14, 2016, 12:01:12 PM9/14/16
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The right place to report issues is through opening a support request with Oracle Support.

Shay
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John Flack

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Sep 23, 2016, 1:08:21 PM9/23/16
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That, of course, assumes that you are on support.  But it has never been quite clear to me - for which product do you need support to be supported for JDeveloper/ADF?  I've gotten support before, but I don't control the support contract.  I'm assuming that I get supported because we have Fusion Middleware support.

And then there are people who are using ADF Essentials on something other than Oracle WebLogic Server and so may not have a support contract.  For them, the best route may be the JDeveloper and ADF Forum on OTN.
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