Epson Tm-t88iii

[Marilu Mandez]

Hiall, I have been perusing all available documents and forum post, however I canno seem to find an issue that matches mine. I run a MYSQL Community Server on a Windows 7 PC, have uniCenta POS 3.91.2 and a Epson TM-T88iii parallel printer attached, with a cash drawer connected to the printer. I cannot seem to get the printer to work no matter what peripheral configuration i use. I have tried epson, file, LPT1, epson, serial, LPT! (even thought this does not make sense), I have installed the windwes drivers and tried printer, "windows printer" and slected receipt printer, I have removed the drivers after reading a post that goes against that, went back to direct printing, and nothing.

Hi,

One thing to try is to remove all windows drivers and then use Epson's com port emulation program to set it up as a serial printer. In the unicenta configuration screen, select Epson, file and the com port that you set it up with.

Hi there, I been out of commisson for a while, however in repply to Max, I removed the windows drivers and set up the Virtual Port, and yes all is working except the printer prints extremely slow now, any assisance?

Ok to answer Kaus, it was a package deal, system as is and since parallel is faster

I thought this would not be an issue. The current POS system I am using works perfectly with this interface suing OPOS drivers.

To answer Ricky, I do not have the windows drivers installed, I am using the Epson Virtual Port emulation. I am not too concerned about graphics at this point, and as you say i could always hardcode it. I will try the generic option and see.

We dropped in to this thread with an update about Epson printer compatibility in 2017, and announced Epson printer compatibility with Android devices - including the Square Terminal and Register - back in April 2020, but I wanted to stop by again for anyone who stumbles upon this thread to ensure you have the latest and most up-to-date information when buying a printer!

@usascottwright - While we don't currently support Epson printers, it's definitely a popular feature request. I'll update this thread if that changes in the future! Also, apologies for the delay in following up with you.

Atm it's cheaper for me to use something else other than square, than to change the printer tablet setup. It appears other people have similar issues. Square managment need to grasp the economics here of only catering to a small hardware segment(Star printers) of the market, while marketing themselves as a simple DIY eftpos POS for small businesses, who burn themselves on compatability issues. Hopefully Square can solve this issue.

I do appreciate your post though and I wanted to let you know that we are working to provide support for more printers and your feedback is welcome! For example, we recently launched support for several Epson printers which can be used with Square on iOS devices (the full list of printers is here).

Would like to ask if EPSON printer is compatible to the squareup? And if yes, is there any specific model or can you give me what model the best used for squareup?

I'm in the Philippines and Star printer is not that convenient to us because we need to order it from abroad.

Hoping that someone could help me.

Thank you so much!

@VanKalkerFarms - You are totally correct on this one, however, Square Register is available worldwide. While we don't currently offer credit card processing services in the Philippines, many international Square sellers still use our software to keep track of their sales, inventory, etc.

Square is not interested in using anyone but Star. And their attitude is that they frankly don't care. I know, I have emails from them about it. If I was to guess, I would bet they have a deal with Star that funds their (insert pizza parties, to silk pockets). But lets be realistic. I mean it has to be something viable, right? The fact that Star uses the same print protocals that Epson uses has no bearing on an Epson receipt printer not working. It goes in the same line as Android devices can't use bluetooth devices... although that new chip reader is bluetooth. It is a lack of customer service and they need to step up to the plate, or someone is going to come along and take their business away from them.

@SSmobile @Kevin7 - I went ahead and moved both of your comments over to the thread where we are tracking this feature request. I totally understand your frustration and desire for Epson support. They make a mean printer that is also a fraction of the cost of most Star printers. I have personally passed this feedback along to our product team, and expanding compatibility is something that is top of mind for them. I'll update this thread if/when this functionality is added in the future!

I have an epson tm-t88III model # m129c . I thought that I could buy a rs-232 serial to usb adapter to work with my square stand but a computer tec said he didnt think that it would work. I contacted epson to see if that was correct and they said nothing would make it bluetooth or usb compatable. I know by googling i seen an adapter that goes to the serial port to make it bluetooth.

First make sure that no printer drivers listed under Control Panel Printers that have their port set to the same port as your receipt printer (ex. COM1: USB001, etc.,).

1. Download the recommended Epson OPOS drivers attached to this article, or visit www.epsonexpert.com for the latest version. (2.30E is our recommended driver for XP. 2.64E is our recommended driver for Windows 7 Pro.)

Unzip and run setup.exe from Disk 1.

2. During the installation, you can click next through each window except when it asks for Epson CO or Common Control Object. MAKE SURE TO CHOOSE Common Control Objectif prompted.

3. Once installed, go to Start Programs OPOS Setup.

4. Right click on POSPrinter and add new device.

5. Select TM-T88III (works for all Epson printer models) or TM-T88IV if you have that model.

6. Select the model number ending in P if using a parallel model, such as TM-T88IIP, U for USB. Click next. This will register the name of the printer as shown oryuu shouldassign an LDN name to the device, such as "Receipt" or "receipt_printer1". Click Next.

Note: The printer name must match the name of the OPOS device as defined under Manager Databases Registers Register X Receipt Printer 1 tab.

7. If serial, the printer will defaul to COM1. If parallel select the LPT port that this printer is connected to.

Note: If USB, select the U option and make sure the printer is listed in Hardware Devices as a USB device and not as a unknown printer device.

8. Click the Check Health Interactive button. You should receive a test receipt if the printer drivers are configured correctly. This must pass successfully before it will work in Store Operations. Click Finish to complete the OPOS installation for the printer

Note: If you receive an error, make sure no other printer driver is assigned to the port you want to use.

If you have a cash drawer connected to the Epson Printer, follow the steps below to setup the drawer:

9. Right click where it says CashDrawer & choose add new device.

10. Select default or Standard as the model (if default does not work). You should next assign an LDN name to the device, such as "Drawer" or "cash_drawer1". Click next.

Note: The drawer name must match the name of the OPOS device as defined under Manager Databases Registers Register X Drawer X.

11. Select StandardP as the detailed model if Parallel or U for USB. Click Next.

12. Select the same port that the cash drawer is on. (This should be the same port as you selected for step 7.) If serial, the COM port should already be selected for you.

13. Click on Check Health Interactive for the cash drawer & the drawer should pop open.

14. Go into Store Operations Manager and open the register properties (Database Registers Register List). Enter "Receipt" for the OPOe LDNS device name in Receipt Printer 1 if you defined this as LDN in Step 6. Enter "Drawer" as the OPOS device name for the cash drawer if you defined this as the LDN. Make sure you have a receipt format selected for the Receipt Printer.

15. Test the printer & the cash drawer by performing a sales transaction in POS.

If you receive any errors configuring the driver, Epson provides phone support for Point Of Sale products from 7am-5pm, M-F, PST. Call (562) 276-1314 and select option 1 (Installation and Configuration). You can also contact DRS Support for online assistance and setup.

If you have problems running the latest OPOS driver with your hardware we suggest trying an older OPOS driver. See attachments below.

If your parallel port is not recognized, try changing the BIOS setting for that port to ECP, EPP or bi-directional, until the port is recognized by the OPOS driver.

TIP: Set the CPL (characters per line) to 42 from 44 under Receipt Format, Properties, Properties and Epson printers will print using a larger font size (without using more paper). This needs to be set in two places on the form.

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