Canon Laserjet Cp1025 Color Driver
Bubba Lual
Note: Resetting the printing system removes all printers and scanners from the printers queue and clears all print jobs and print settings from the system, including printers and scanners that are not from HP.
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Thanks, but unfortunately it didn't work. I cleared the system, all the printers were deleted, but when I connected the printer and tried to add it, there was a problem: the printer appeared, I highlighted and chose it, but it was added as a scanner instead of as a printer. I tried many times, also trying out the other driver-possibilities (like HP cp1025 color nw, even though my printer is the HP cp1025 color), but it always got added as a scanner, and when I tried to print out documents from Pages, it said "no printer is selected", and the list of printers in the print-out window was empty.
Also: when I tried to add the printer, it first didn't show. I had to turn the printer off and on again. Then it appeared as a choice. But unless I added it quickly (especially when going through the list of driver-alternatives when the proposed one didn't work), it again disappeared, and I had to turn the printer off and on again for it to appear...
I am on Mac OS 10.14.3, and currently connected to the printer via USB. The issues started before all of this, but my husband did a factory reset, and at least was able to get a computer to connect to and print something.
Now we keep getting the 'filter failed' error when I try to print from my comptuer. I tried to follow your instructions, downloading the HP Easy Start app, but as you can see, it won't even allow me to 'Uninstall HP Software'. That option is grayed out.
I did all the other steps below, downloaded the special drivers, deleted and readded the printer. Everything. It still gives 'filter failed' and continues to complain that the ink cartridges are not genuine, even though I know for a fact that they are.
This all started suddenly one day when my iMac running OS Sierra was sending a print job to the printer. I left it to run the job, came back an hour later, and the queue said it was printing even though nothing was coming out. Thinking it might be a problem with the wireless card in the printer, we tried connecting by USB. My computer wouldn't see the printer at all. Thinking it was a problem with my computer, we started trouble-shooting with the other computers in the house running various versions of Linux. All with varying connection results - either not seeing the printer at all, or saying it was sending the job and/or printing but nothing was ever printed. I decommissioned the printer for awhile, unplugged it and put it on a shelf for a few weeks, and then my husband had the idea of doing a factory reset.
Now, he can connect his Linux laptop via USB and connect and print just fine, but if the printer is connected to my computer, even if I have 'printer sharing' on, no computer can print to that printer, and it either gives the 'filter failed' error or says it cannot connect to the printer.
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