I've been trying to swap to using an esim for some time. I try every few months and keep hitting the same problem. I request an e-sim via the account pages, I ask for the digital one and agree to the charge for the next bill. Then it redirects me to a new page with the message 'esim is a no show. try again later'. I've tried periodically and keep getting the same problem. Would love to email or do online chat for support, but can't be bothered to call for support.
Is there any reason for wanting to use an eSIM? Are you wanting two different providers on your phone? If not then eSIMs have zero benefits over a traditional sim, they are exactly the same except one is digital.
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