User authentication failed: Recurring Billing
Page 76 of the developers guide says the following about the "User
authentication failed" error:
Error is caused by one or more of the following:
* Invalid Processor information entered. Contact merchant bank to
* "Allowed IP Address" security feature implemented. The transaction
is coming from an unknown IP address. See PayPal Manager online help
for details on how to use Manager to update the allowed IP addresses.
* You are using a test (not active) account to submit a transaction
to the live PayPal servers. Change the URL from test-
payflow.verisign.com to payflow.verisign.com.
I assume since I can do regular payments, it's not #1 or #2, and I'm
not running AM in test mode. My paypal account was "upgraded to a
Payments Pro 2.0" account, according to the tech on the phone.
I'm guessing this is a paypal issue, but I thought I would check here
first in case anyone has any ideas.
Are you already subscribed to recurring billing with PayPal? From my
experience you must already be signed up for the recurring billing
feature in order to test it.
> Are you already subscribed to recurring billing with PayPal? From my
> experience you must already be signed up for the recurring billing
> feature in order to test it.
That was my problem. I thought I signed up for recurring billing
when I created the Paypal Manager account, but I guess I didn't.