ActionComplete force closes every time I try to add a new item

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Fredrik

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Oct 13, 2009, 7:13:20 AM10/13/09
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This problem has plagued me ever since I first started using
ActionComplete (version 2.0). Whenever I try to add a new task, the
application force closes.

Phone: Samsung Galaxy
Baseband version: I7500XXII5

Event log:
10-13 12:35:20.707 I/ActivityManager( 1056): Starting activity: Intent
{ action=com.burnayev.actioncomplete.android.NEW_ACTION comp=
{com.burnayev.actioncomplete.android/
com.burnayev.actioncomplete.android.activity.NewEditAction} }
10-13 12:35:21.127 D/dalvikvm(27876): GC freed 2910 objects / 176064
bytes in 98ms
10-13 12:35:21.397 I/dalvikvm(27876): Stack overflow, expanding
(0x41048200 to 0x41048000)
10-13 12:35:21.397 I/dalvikvm(27876): Shrank stack (to 0x41048200,
curFrame is 0x410484f8)
10-13 12:35:21.397 D/AndroidRuntime(27876): Shutting down VM
10-13 12:35:21.397 W/dalvikvm(27876): threadid=3: thread exiting with
uncaught exception (group=0x4000fe70)
10-13 12:35:21.407 D/FlurryAgent(27876): Ending session
10-13 12:35:21.407 E/AndroidRuntime(27876): Uncaught handler: thread
main exiting due to uncaught exception
10-13 12:35:21.487 E/AndroidRuntime(27876): +�Activities:
com.burnayev.actioncomplete.android.activity.Main
com.burnayev.actioncomplete.android.activity.TagsAndPlaces
com.burnayev.actioncomplete.android.activity.NewItem
com.burnayev.actioncomplete.android.activity.NewEditAction
com.burnayev.actioncomplete.android.activity.ActionDetails
com.burnayev.actioncomplete.android.activity.SortAndFilter
com.burnayev.actioncomplete.android.activity.NewEditProject
com.burnayev.actioncomplete.android.activity.ProjectDetails
com.burnayev.actioncomplete.android.activity.NewEditPlace
com.burnayev.actioncomplete.android.activity.PlaceDetails
com.burnayev.actioncomplete.android.activity.NewEditPending
com.burnayev.actioncomplete.android.activity.PendingDetails
com.burnayev.actioncomplete.android.activity.NewEditTag
com.burnayev.actioncomplete.android.activity.TagDetails
com.burnayev.actioncomplete.android.activity.PersonDetails
com.burnayev.actioncomplete.android.activity.PrefsAndTools
com.burnayev.actioncomplete.android.activity.Search
com.burnayev.actioncomplete.android.activity.NotificationHandler
com.burnayev.actioncomplete.android.activity.PlaceNotificationHandler

10-13 12:35:21.487 E/AndroidRuntime(27876):

Borys Burnayev

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Oct 13, 2009, 7:45:31 AM10/13/09
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I'll appreciate if you do a few things:
  1. Upgrade to the latest version of AC (3.2.0) if needed
  2. If you have the crash again, please get the log, search for "Exception" (starting with capital E) and send me the excerpt.
  3. Please let me know the version of Android you are running and whether you are running any modifications to the operating system.
Thanks!
Borys
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Thanks,
Borys Burnayev
actioncomplete.com
twitter.com/ActionComplete
http://groups.google.com/group/actioncomplete
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Fredrik

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Oct 16, 2009, 7:31:47 PM10/16/09
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On Oct 13, 1:45 pm, Borys Burnayev <burna...@gmail.com> wrote:
>    1. Upgrade to the latest version of AC (3.2.0) if needed

I'm running the latest version.

>    2. If you have the crash again, please get the log, search for
>    "Exception" (starting with capital E) and send me the excerpt.

The only lines in the log I can find that contains "Exception" with a
capital E is the following:

10-17 01:22:19.010 D/dalvikvm( 1091): GC freed 8761 objects / 502320
bytes in 255ms
10-17 01:22:19.030 I/dalvikvm( 1091): Uncaught exception thrown by
finalizer (will be discarded):
10-17 01:22:19.030 I/dalvikvm( 1091): Ljava/lang/
IllegalStateException;: Finalizing cursor
android.database.sqlite.SQLiteCursor@433b0990 on nwkinfo that has not
been deactivated or closed
10-17 01:22:19.040 I/dalvikvm( 1091): at
android.database.sqlite.SQLiteCursor.finalize(SQLiteCursor.java:596)
10-17 01:22:19.040 I/dalvikvm( 1091): at dalvik.system.NativeStart.run
(Native Method)
10-17 01:22:19.160 D/dalvikvm( 1091): GC freed 438 objects / 18016
bytes in 126ms

That doesn't seem to be what we're looking for, but I might be
wrong. :) Anyways, I can't find anything else in the log, except lines
that does contain "exception" sans the captial E.

>    3. Please let me know the version of Android you are running and whether
>    you are running any modifications to the operating system.

I'm running versin 1.5 without any modifications. It a vanilla system
(the phone was bought in Germany).

Borys Burnayev

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Oct 16, 2009, 9:14:15 PM10/16/09
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Does the same error occur when you try to create a new wait? 

Fredrik

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Oct 17, 2009, 4:04:29 AM10/17/09
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Yes. I tried creating a new action on any of the tabs and the app
needs to force close each time.

Borys Burnayev

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Oct 17, 2009, 6:55:24 AM10/17/09
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Can you edit any of your existing actions (e.g. long tap, then select Edit)?

Fredrik Frodlund

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Oct 17, 2009, 10:35:51 AM10/17/09
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Actually, no. I've never been able to create a task because of the crashing. :)

I know it's hard to debug this without proper logs, and something must be logged in the crash. I've been using Log collector (http://is.gd/4nKJT) to try and capture the log, but it does not seem to get this crash. Do you have any suggestions on other ways to extract the log?

2009/10/17 Borys Burnayev <burn...@gmail.com>



--
Fredrik Frodlund

cell: +46(0)739 60 18 61

Borys Burnayev

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Oct 17, 2009, 10:41:47 AM10/17/09
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What are you able to do in AC?

Can you create a tag or a place? Change preferences? Apply a filter? Do a search?

Fredrik Frodlund

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Oct 20, 2009, 6:45:42 AM10/20/09
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I'm able to add tags and perform searches (yet, there's nothing to search for) and apply filter (yet, again, nothing can be filtered actually). I'm also able to edit preferences.

2009/10/17 Borys Burnayev <burn...@gmail.com>

Borys Burnayev

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Oct 20, 2009, 7:07:23 AM10/20/09
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Please delete all metadata (tags and places), try creating a new item, and let me know what happens.

Fredrik Frodlund

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Oct 20, 2009, 7:33:46 AM10/20/09
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Same result, I'm afraid. App still crashes at the attempt of creating a new item.

Got any suggestions regarding extracting the log?

2009/10/20 Borys Burnayev <burn...@gmail.com>

Borys Burnayev

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Oct 20, 2009, 7:38:42 AM10/20/09
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The very first log you sent is the best we can do I guess.

Are you willing to try a custom build of ActionComplete that might pinpoint the problem? If so, I'll do one today or tomorrow.

Borys Burnayev

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Oct 20, 2009, 7:40:18 AM10/20/09
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Any Samsung Galaxy users out there?

Fredrik Frodlund

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Oct 20, 2009, 9:22:09 AM10/20/09
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Absolutely. Just let me know when you've got one ready and I'll install it! :)

2009/10/20 Borys Burnayev <burn...@gmail.com>

Kac2 Saik2

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Oct 23, 2009, 8:14:05 PM10/23/09
to ActionComplete
hello,

ActionComplete used to work on my samsung galaxy, but the latest
released crashed every time I tried to create an action, wait,...
The problem is exactly as described by Fredrik Frodlund.
Hope to have soon an update of this beautiful app.

Borys Burnayev

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Oct 23, 2009, 9:13:47 PM10/23/09
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Are you interested in trying a custom build of AC that might pinpoint the problem?

Fredrik Frodlund

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Oct 24, 2009, 4:58:54 AM10/24/09
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I'm still waiting for that custom build. :)

2009/10/24 Borys Burnayev <burn...@gmail.com>

Kac2 Saik2

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Oct 24, 2009, 6:30:39 AM10/24/09
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Yes, I'm waiting for this custom build to help debug this app on the
galaxy.

Regards,
ks

Borys Burnayev

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Oct 24, 2009, 6:53:51 AM10/24/09
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I'll try to make it happen over the weekend.

takabanana

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Nov 19, 2009, 11:15:49 PM11/19/09
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I seem to be having the same exact problem.
I'm using the latest 3.2.0 on a Samsung Moment.

Is there a test build I can try?

I am unable to add anything.

-taka


On Oct 24, 5:53 am, Borys Burnayev <burna...@gmail.com> wrote:
> I'll try to make it happen over the weekend.
>

Borys Burnayev

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Nov 20, 2009, 7:01:31 AM11/20/09
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To accommodate a number of user requests, there's going to be a final ActionComplete release for Android 1.5 around this weekend. The release should work on Samsung phones.


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takabanana

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Nov 20, 2009, 12:06:40 PM11/20/09
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oh boy - looking forward to it.

I'm currently trying to decide between ActionComplete and Shuffle.
I love Shuffle so far, but AC also looks very promising.

I'm looking to transfer my 600+ GTD list (using Natara Bonsai) on my
Palm Treo 680 to Sprint's Samsung Moment - which should get activated
within the next 2 days.

-taka


On Nov 20, 7:01 am, Borys Burnayev <burna...@gmail.com> wrote:
> To accommodate a number of user requests, there's going to be a final
> ActionComplete release for Android 1.5 around this weekend. The release
> should work on Samsung phones.
>
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