Job Posting: Collection and Discovery Specialist, Baker Library, Harvard Business School

[Moriah Tumbleson-Shaw]

https://sjobs.brassring.com/TGnewUI/Search/home/HomeWithPreLoad?partnerid=25240&siteid=5341&PageType=JobDetails&jobid=1972242

Collection and Discovery Specialist

Harvard Business School; 59988BR

Full-Time

Boston, MA, USA

Job Summary

Are you excited by the idea of joining a world-class organization at the intersection of higher education and business? Are you drawn to the community and energy of being on a student campus? If so, consider joining our team as the Collection and Discovery Specialist at Harvard Business School. You will work closely with students, faculty, and staff to make valued contributions in support of Harvard Business School’s mission to educate leaders who make a difference in the world. Check out some of our services for the HBS community, explore our exhibits, or just browse our website at https://www.library.hbs.edu/.

Reporting to the Manager of Contemporary Collections, the Collection and Discovery Specialist is a customer-centric individual who has a teamwork-based approach to their work. They participate in all aspects of the collections process: the full cycle of selection, discovery, access support, and impact/use analysis for content licensed or owned by the Harvard Business School and Harvard University communities. Our information ecosystem encompasses resources that are available to all of Harvard University as well as content available only to the HBS community.

Baker Library is committed to diversity and inclusion in its collections, workplace, services, and digital and physical spaces. We align with Harvard Business School and Harvard Library in advancing racial equity within our community.

Position Description

As Baker Library moves to prioritize ongoing collection administration and maintenance within the Contemporary Collections unit of Curriculum & Learning Services, we will need additional support for both the logistical aspects of the work (communication with vendors, invoicing and coordination with Harvard Library, troubleshooting access to resources, ensuring resources are discoverable, etc.) and strategic aspects (developing collections in alignment with HBS research priorities, deepening vendor relationships, building on the depth and scope of Baker’s scholarly business materials).

This role is vital for Baker to holistically approach how we collect and what we collect. This position would be part of the Contemporary Collections team, responsible for implementing Baker’s collection strategy and policies. 

• Responsible for vendor outreach and renewal coordination.
• Tracks renewal dates and confirms renewal details for a portfolio of 20-30 vendors
• First point of contact for licensed electronic resource access issues; partners with the Baker Library Systems Support Specialist to raise awareness of ongoing issues and work toward resolution with vendors.
• Ensures information resources are easily discoverable.
• Identifies resources requiring description updates and confirms resources are discoverable and well-documented in Baker’s Fast Answers.
• Coordinates print/ebook selection process and recommends updates to selection profile.
• Assists manager in EBSCO/GOBI relationship; oversees GOBI workflow of other CLS staff supporting the selection process.
• Responds to book inquiries/requests.
• Maintains new books, faculty books, diversity/equity/inclusion collection displays and manages e-book/QR code process (selected e-book covers displayed in the Stamps Reading Room (SRR) with QR code for discoverability).
• Processes Harvard Library Information Technology Services/E-Resource requests (ERIN). Serves as primary contact for Harvard Library-managed resources.
• Manages user administration and prepares usage reports for resources requiring individual accounts (FactSet, BoardEx, etc.).
• Handles daily user account requests and responds to user account issues.
• Coordinates vendor payment processes via the ALMA platform.
• Works with Manager to identify vendors requiring payment system updates.
• Coordinates transition to ALMA for all Baker Library database vendor invoice processing and completes intake forms for 50-60 vendors/products not currently in ALMA.
• Coordinates investigation of access implementations (SSO, EZproxy, other methods) to enhance user experience and provide robust usage data.
• Is the main point of contact with Harvard Library for EZproxy issues and SSO implementations. ·
• Provides reference and research to support customer needs.
• May participate on Baker Library and Harvard Library committees and working groups as appropriate.

Why You’ll Love This Job:

• You will be part of a fluid, collaborative cross-functional team at the forefront of digital library services
• You will have the opportunity to contribute to creating welcoming and diverse library collections and displays
• You will bring your negotiating and technical skills to a new level as you engage with a broad range of data providers, publishers and information vendors
• You will broaden your exposure to budget and finance planning as you contribute to Baker’s Collection development.

Basic Qualifications

• Completed or enrolled in MLIS or equivalent degree from an ALA-accredited program.
• We will also consider someone with a Master’s degree in business, finance or equivalent experience or certification. ·
• 3 years of relevant work experience

Note that a lesser number of years of experience will be considered at a lower grade level (56).

Additional Qualifications and Skills

• Ability to build customer relationships, set priorities, meet multiple deadlines, and share work/projects within a team environment
• Excellent communication, presentation, and writing skills.
• Knowledge of emerging trends in information access and authentication
• Interest/experience in negotiating. licensing and working with data providers/vendors
• Able to produce high quality work under tight time constraints
• Ability to collaborate and contribute to various group projects within the department, across Baker Library, and the Harvard Library.
• Exhibits excellent critical thinking skills to solve problems and deliver the best customer experience.

Please note that candidates advancing to final interviews will be asked to make a presentation to a group.

Our expectations are that employees of HBS adhere to and represent our Community Values.They are:

• Respect for the rights, differences, and dignity of others
• Honesty and integrity in dealing with all members of the community
• Accountability for personal behavior

Additional Information

This role is offered as a hybrid (some combination of onsite and remote) where you are required to be onsite at our Boston, MA based campus 3 days per week. Specific days and schedule will be determined between you and your manager.

The University requires all Harvard community members to be fully vaccinated against COVID-19 and remain up to date with COVID-19 vaccine boosters, as detailed in Harvard’s Vaccine & Booster Requirements. Individuals may claim exemption from the vaccine requirement for medical or religious reasons. More information regarding the University’s COVID vaccination requirement, exemptions, and verification of vaccination status may be found at the University’s “COVID-19 Vaccine Information” webpage: http://www.harvard.edu/coronavirus/covid-19-vaccine-information/.

A cover letter is required to be considered for this opportunity.

Harvard Business School will not offer visa sponsorship for this opportunity.

Culture of Inclusion: The work and well-being of HBS is profoundly strengthened by the diversity of our network and our differences in background, culture, national origin, religion, sexual orientation, and life experiences. Explore more about HBS work culture here https://www.hbs.edu/employment.