Job Posting: Library Communications Manager, Boston University Libraries

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Jasmine Flatley

Aug 23, 2022, 3:06:54 PMAug 23
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LIBRARY COMMUNICATIONS MANAGER, Boston University Libraries (22500573090817)

Job Description

The Boston University Libraries seek a Library Communications Manager to develop and oversee the preparation of its formal and informal communications around the activities, resources, events, and services of the BU library system in all media to the libraries’ faculty and student user communities. Reporting to the University Librarian, this position works actively in collaboration with colleagues from across the libraries to promote awareness of and engagement with the collections, research support services, initiatives, and opportunities at the libraries by preparing communications in a variety of formats as appropriate to audience. The Library Communications Manager also works directly with the library leadership team to develop formal written updates and announcements for the university community in the form of annual reports and periodic updates for publication in print and online formats. Supervising the efforts of student employees, the Library Communications Manager also develops and oversees the Libraries’ social media presence on platforms that engage, inspire, and inform current and prospective BU student and faculty users of library resources.



  • Lead communication strategy and program across all media for the BU Libraries system, including and especially the oversight of written and multimedia communications produced to engage and inform library users and stakeholders across the university campus.
  • Collaborate with library colleagues, supply program leadership and co-produce, develop, and direct efforts to raise visibility of and engagement with the range of services and resources available across all BU Libraries branch locations and online service points.
  • Supervise student employees and coordinate staff communications efforts, providing specialized expertise, support, and guidance to managers and supervisors across the library system.
  • Supply organizational leadership capacity for communications practices: coordinate identification of spokespeople as needed and support librarians to develop efficient and timely communications to university stakeholders and to external audiences.
  • Work collaboratively with marketing and communications personnel across the university to develop and deliver informational updates on library services to faculty and students at point of need.
  • Work with the BU Libraries leadership team to prepare formal written reports for external audiences.
  • Coordinate the Libraries’ approach to engagement on social media platforms
Required Skills
  • Bachelor’s degree in a relevant field (communications, marketing, advertising, etc.) with 5-8 years of relevant experience; or
  • Master’s degree in a relevant field (communications, marketing, advertising) and 3-5 years of relevant experience.
  • Excellent oral and written communication skills.
  • Experience working in an academic library, higher education, non-profit, or a service-driven organization is a plus.

A resume and cover letter are required to be considered.

Boston University Libraries is a learning organization that supports the work of BU librarians, archivists, and information and subject specialists to seek and share knowledge, practices, and perspectives that advance library services to the university community. Embedded in numerous vibrant regional and national library and information specialist networks, the Boston University Libraries are active members within the Boston Library Consortium, the Association of Research Libraries, and the Coalition for Networked Information, and library staff at BU serve as engaged thought-leaders on a wide breadth of library management and service areas across diverse communities.

Through the Libraries, BU also is a member of the Association of Research Libraries (ARL), the Coalition for Networked Information (CNI), the Northeast Research Libraries Consortium (NERL), HathiTrust, the Boston Library Consortium (BLC), the Eastern Academic Scholars’ Trust (EAST), the OCLC Research Library Partnership, the Scholarly Publishing and Academic Resources Coalition (SPARC), and the Higher Education Leadership Initiative for Open Scholarship (HELIOS).

Boston University, a member of the Association of American Universities (AAU), is one of the leading private research and teaching institutions in the world, with two primary campuses in the heart of Boston and programs around the globe. Chartered in 1869, the University is home to more than 33,000 students from more than 130 countries, 375,000 living alumni, 10,000 faculty and staff, and 17 schools and colleges.

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