The best answer to this would be to switch to a 64-bit commander, but unfortunately it looks like the 700A commander is still 32-bit (and might never have an update). Since I don't have a 700A to test with, I can only guess what might be going on, but here are a couple of things you can try:
In acq4\devices\MultiClamp\multiclamp.py line 86, try extending the timeout:
mc = mcmod.MultiClamp.instance(_timeout=20)
The default timeout is 10 seconds, which I assume would be plenty, but it's worth a shot.
Another thing you can try is running the multiclamp test script from your 32-bit python:
- Pull the latest version of acq4 from the github develop branch (I can provide more help here if you're not familiar with git)
- Make sure acq4 is installed for your 32-bit python by running `python setup.py develop` from the acq4 directory, using the anaconda prompt for your 32-bit installation.
- Run `python acq4\drivers\MultiClamp\test.py` and see whether your multiclamps are properly detected.
Let me know how far that gets you..
Luke
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Hi Kyle!
Sorry for the delay. Next thing I would try is just connecting to the multiclamp from a 64- to a 32-bit process. The code below is a stripped-down version of the first ~90 lines in acq4/devices/multiclamp/multiclamp.py.
Start an interactive python session from your 64-bit environment and paste in these lines (you'll have to change the path to the 32-bit python executable, though):
Hopefully this will have the same behavior as you saw in acq4, and from there the problem should be much simpler to diagnose.
Another workaround you could consider is to do everything in 32-bit. Depending on your requirements, this might work out just fine..
Luke
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