Forms API Unauthorized

[Andrew Legrand]

Hi, I'm trying to use the tickets forms API. The authorization for all issues and this issue type are both set to open.

 

I'm using POSTMAN to POST to https://spera.accelo.com/forms/public/issue

 

The postman authorization setting for this request is "No Auth"

 

If I send any query params, I get the error below:

 

Unauthorized

 

This server could not verify that you are authorized to access the document requested. Either you supplied the wrong credentials (e.g., bad password), or your browser doesn't understand how to supply the credentials required.

 

-------

 

If I don't send any query params, I get the error "You're missing a required field"

 

Such as: https://spera.accelo.com/forms/public/issue?extension_issue_132=Paralegal

 

What am I missing?

[Geoff McQueen]

Hi Andrew,

This is quite possibly because you have the Forms API "disabled" in your Admin area of Accelo - have a look at your preference under "Forms API Access" at https://spera.accelo.com/?action=admin_navigation&target=issue_general. 

One other tip is that I'd do my testing with https://www.accelo.com/_resources/app/dev/forms.html if I were you - means you can concentrate on the basics without doing and form building itself.

Geoff

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[Andrew Legrand]

Hi Geoff,

> This is quite possibly because you have the Forms API "disabled" in your Admin area of Accelo - have a look at your preference under "Forms API Access" at https://spera.accelo.com/?action=admin_navigation&target=issue_general. 

The setting is set to "open"

I was able to successfully post using the form you suggested, which is a good work around but doesn't fully resolve the issue. Seems like it must be something in POSTMAN

[Geoff McQueen]

Yeah, it could be. POSTMAN is so powerful but that also means the way it sends the parameters can be done wrong really easily. Definitely use the "Body" and make sure you're using "form-data" as your method of sending the values in POSTMAN to represent how a browser will send it.

To view this discussion on the web visit https://groups.google.com/d/msgid/accelo-devs/66db44aa-4c75-45d0-9e76-11cd458892ean%40googlegroups.com.

[Andrew Legrand]

That's it, thanks Geoff!

We're moving our hiring process into Accelo and using the Forms API is a key part of it. I appreciate the help.