Is anyone actually using Signoffs?

[Daniel Webb]

Hi Accelo users,

Is anyone using the Accelo Signoff functionality to record customer approval for work you've completed? 

We were all set to start using it to record customer signoff of milestones and projects until we realised that anyone who got hold of the emailed link could approve or decline the work.

I mean I love our customers, they're decent people, but I can easily imagine a situation where they deny Signing off on some work, and we've got no proof that they did. We can see someone clicked approve, but there's no logging in, and no logging of who.

For now we've reverted to our old method of asking for written approval in an email. Obviously with an email we have to send, receive and record the approval manually which is not nearly as cool, but crucially it carries some weight of proof of approval.

Best Regards
Daniel Webb / Managing Director

Cobwebb Communications Ltd

T +44 (0) 1732 447 900 / M +44 (0) 7738 280 593

dw...@cobwebb.com / cobwebb.com

134 High Street / Tonbridge / TN9 1BB / UK / Registered in England No. 02029183

We strive to be the most enjoyable software company in the world.

Click on a face below to let us know how we are doing...

[Trae Dantzler]

I agree, I started to use it, but it's just not really functional. It needs to be like an approval workflow with log in, signed and printed name and even expand it's functionality and allow it to be part of the workflow process in the sales and project portions. Creating multiple levels of sign-offs throughout the course of the same and project both internal and external could be fantastic. You could even I dunno..  tie a service ticket to a sign off and bam you've got a work order system too. Especially if it could work on mobile too!😁

Trae Dantzler

Systems Architect | Lead Engineer | Project Manager
KNOWLOGIX LLC
Managed Technology Solutions
M: 843•900•4588
O: 843•900•4576
tdan...@knowlogix.com
www.knowlogix.com

   

--
You received this message because you are subscribed to the Google Groups "The Accelo Community" group.
To unsubscribe from this group and stop receiving emails from it, send an email to accelo-communi...@googlegroups.com.
To view this discussion on the web visit https://groups.google.com/d/msgid/accelo-community/CAM975FxWnqFrK2gkeDWABcWXLQ1R549v0K4UB4t_uyT_mn3QpA%40mail.gmail.com.

[Martin Gamble]

Unfortunately no, as we had the exact scenario you described happen to us when we were using SIgn-Offs.... the old Plausible Deniability problem.... we have reverted back to POs and email confirmation until this module to improved and has real workflow functionality

To view this discussion on the web visit https://groups.google.com/d/msgid/accelo-community/CAJ8u2uG2zTMNXF%3DLkWNXdojvcMYOZWpVWOrw7WbQ03g_AdyOXg%40mail.gmail.com.

--

Martin Gamble
Director & CEO - MAICD

 

Gamcorp (Melbourne) Pty Ltd

tel +61 3 9543 2211 Ext 208

mob +61 418 570 589

www http://www.gamcorp.com.au

Gamcorp is a leading Australian engineering consultancy certified to the international ISO 9001:2008 quality standard and proud member of Consult Australia

This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom it is addressed. If you are not the intended recipient, any use, dissemination, forwarding, printing or copying of this email is strictly prohibited. If you have received this email in error please notify the sender by reply email, delete the email, destroy any printed copy and do not disclose or use its information in any way.