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I am using a MacBook, early 2015, Retina. And since I have updated to MacOS Monterey 12.0.1, it freezes (with vertical orange/pink lines across the whole screen) whenever I watch Netflix using Firefox. (After about 2 minutes of watching.) See the photo below. The whole laptop freezes up, it stops working, and I have to do a hard restart.
I have observed some Firefox 95.* video freezes when viewing Netflix on macOS 11.6.2 on an M1 mini. These did not occur with Firefox 94.0.2, or Safari 15.2 on the same or earlier Big Sur operating system version. I don't watch Netflix on my 16-inch MBP M1 Pro, but I expect Firefox 95.0.2 will misbehave there too with Netflix content.
And I won't either as I am now watching Netflix via my Apple TV 4K+ and a 55-inch UHD HDR TV. ? The only extension in Firefox is Grammarly, and maybe I will remove that to test further. I just noticed that I also had the YouTube High Definition add-on in Firefox, so removing it too.
I'm not sure how to clear the cache from my phone. So I recently downloaded Netflix and every time I press the play button it's just a black screen and the loading circle is spinning and it says loading but it's like in a loop. Whenever I press the button that brings up all the open windows it freezes. Not even the screen button works I can't turn my screen off and I can't turn my screen on and it won't even let me restart the phone. So far Netflix is the only application that causes this issue. If anyone has any information whatsoever on how to fix it or if it can't be fixed because it's an issue with Netflix and maybe software protocols inside the Samsung Galaxy A14, please somebody out there have an answer.
When I exit the full screen mode after watching a video, and either press the little red cross to close the tab, use Ctrl+W or middle-click on the tab, Chrome freezes and I get a prompt to close the application because it stopped responding...
Stops responding while playing Netflix (full screen and in browser window). Sometime its just black screen sometime the pictures just freezes, sometime the audio will play for few more seconds. After that notebook responds only to power button.
First i thoght - Oh, well, it's Windows. But now it's getting really frustrating with the Netflix issue. I know that windows can work perfectly fine (has Surface Pro for last 7 years) and for $2500 machine I did not expect to run in such troubles.
I would like to confirm with you whether the GPU is set to Ultimate mode in the Armoury Crate settings and if G-Sync is enabled in the NVIDIA Control Panel. Could you please try disabling G-Sync to see if it improves the issue? Thank you for your cooperation.
My laptop was in Optimized GPU mode when crashes occured. I switched to Ultimate and was able to watch Netflix. Still, what could be done in Optimized mode as I usually watch Netflix on laptop without power pluggen in and would rather have longer battery then full power graphics.
I would like to quickly confirm if your BIOS is updated to the latest version 311. Additionally, could you please ensure that you are using the NVIDIA display driver version (V31.0.15.2901) and the AMD graphics card driver version (V31.0.14003.25002) that have been verified by ASUS?
Furthermore, kindly attempt to disable hardware graphics acceleration in your browser to see if it improves the situation. Your cooperation is greatly appreciated.
Are you a real specialist? This problem is well known - the issue is with ATI drivers! You will not have system freezes in Netflix in any mode with discrete video active. Only with active CPU-integrated video. This bug has been known since summer. And Asus did not do anything. I have had this Flow x13 (top model) for 2 months. And similar problems make me very angry, as a customer. Asus politics changed badly: simply buy our device for 2.5K $ and we don`t give a f..k what will happen later.
Hello, I installed zorin os core about a week ago (it's the first time I'm using Linux) and I was really enjoying it, but then I turned on my notebook and a message came up from Software Updater saying that there were updates. It was the third time that Software Updater message appeared and like the last time I clicked on update but this time it said that I need to restart my notebook and so I did, since then every time I start any video (youtube,netflix,odysee...) it doesn't take 10 minutes that the image stops, the last 2 seconds of audio start to repeat, the mouse and the keyboard commands stop working and my only option is press the off button to restart.
For simplicity - Can i recommend that you open Software & Updates from the app menu. You can open the app menu from the taskbar (Panel) and type software and it will offer it up in the list.
Once open, move to the Additional Drivers tab.
Look to see which Nvidia driver you are currently using.
If using Nouveau (Open Source) try switching to the latest 510 or above Proprietary Tested Nvidia driver.
yep, I used this sudo ubuntu-drivers install and apart from the fact that the terminal asked me for my password 3 times it was all right and now the software and updates is showing an nvidia drive and no longer a "manual drive" I will see if it will be okay but apparently yes.
I just have one more question should I keep updating my system with the update software? I know that if I don't update the system can have security holes but if I update it will bug the nvidia card and I will need to do this every time?
thank you in advance.
The Issue is the screen freezes, including the mouse icon on screen, as does the sound. It will stay frozen until I switch the Laptop off with the power button, then turn it back, wait until it boots, then it goes as normal, this can happen several times within 1 hour.
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I constantly experience intermittent screen freezes and have the audio drop out, to the point that it is often impossible to simply watch a show or movie. No amount of reboots or any of the other solutions suggested by Rogers works. I see that others have been experiencing the same issue. When you pay so much for a service, it should work reliably. I have checked the connection and even my Rogers box says the connection is excellent. And the thought of actually wasting the time that is inevitably lost calling Rogers tech support with no resolution is exasperating. I will be transferred 5 times, lose a minimum of an hour of my time on the phone with support, have to repeat the problem endlessly, and I will still have the same issue. It is truly unfortunate to have to be resigned to such terrible service.
If it is connected through a Pod, you need to ensure that the Pod is placed in a location where it has a good connection to the gateway and can also still provide good connectivity for the Wi-Fi clients that connect to it.
I am adding my voice to the people who are experiencing the intermittent screen freezes and the audio drop out as well. It is frustrating and calling Rogers technician does not solve anything despite coming to my home. The TV box has been changed but was not the problem. The last time the tech guy came, he replaced the cable connected to my house, and still the same problem has persisted since, on and off. Rogers acknowledge the problem, good and what are they doing about it?
Although not a scientific test by any means, I have yet to notice the problem when watching recorded shows. Perhaps there is something in that, or maybe I've just been lucky not to have experienced the problem at those times.
They can also occur if you have network problems or insufficient bandwidth on the network path that make it impossible to sustain an HD stream. A certain amount of streamed content is buffered, enough to ride out minor network problems or packet loss. However, if the buffer runs out and the set-top box does not have any data available to decode and render, you will get audio/video dropouts. This can happen if you have extreme packet loss on your Internet connection; it can also occur if you have absolutely horrible Wi-Fi performance. Either way, the problem would have to be so bad that you don't even have enough effective throughput to sustain a 10 Mb/s HD stream.
Live broadcasts are different from watching a recorded program. With a recoded program, the data is all there waiting to be streamed, and you can have a lot of buffer depth, so your set-top box will never run out of data to decode and render. With a live broadcast, the source signal needs to be received, possibly deinterlaced , possibly transcoded, encoded for transmission, then streamed. This is also all very processor-intensive and needs to be done quickly so as to keep the encoding delay to an absolute minimum. As it stands, the encoding delay on most channels is approximately 30 seconds. If your in-home network or your Internet connection is not working well, you are much more likely to experience glitches when watching live broadcasts.
Both of the household computers are connected via WiFi. I watch a fair bit of streaming video on my computer and have yet to notice any issues with video or audio quality. I realize that this is somewhat anecdotal evidence, but my impression is that the WiFi signal is solid. I'm not sure what differences there might be between a streaming service like Prime or Netflix and a TV program, so there may be an error in my reasoning.
Did either of you have an opportunity to try connecting your TV directly to the set-top box via Ethernet as recommended by @-G-? This would definitely help us in identifying if the WiFi connection is the culprit. @DAJ3, you did make mention that the streaming seems to be solid while using a computer and so on, which is also interesting. Are you streaming Live content or recordings/on demand videos during those times?
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