BUG: Update issue

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woso148

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Mar 20, 2017, 4:38:40 PM3/20/17
to abstractspoon-t...@googlegroups.com
Hello,

I am currently using version 7.1.1.7 (stable). When I am trying to update the version it says that it's not working and I should restart my computer. I tried it until now 10 times.

How should I proceed?

.dan.g.

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Mar 20, 2017, 4:58:00 PM3/20/17
to ToDoList (AbstractSpoon) Support
Welcome.

>> it says that it's not working and I should restart my computer

Can you post a screenshot of the message box pls?

woso148

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Mar 27, 2017, 1:57:17 AM3/27/17
to ToDoList (AbstractSpoon) Support

here it is:



.dan.g.

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Mar 27, 2017, 2:37:56 AM3/27/17
to ToDoList (AbstractSpoon) Support
Thx. 

Can you re-run ToDoList.exe with '-g' as a commandline option and then, after reproducing the error message, post the 'ToDoList.log' here pls?

Can you also fill in the categories at the top of the web page pls?

woso148

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Mar 31, 2017, 2:06:51 AM3/31/17
to ToDoList (AbstractSpoon) Support
I did so.

Please see log:

Logging to: C:\Users\xxxx\Documents\ToDoList\ToDoList.log (29.03.2017 08:11:03)
-------------------------------------------------
Windows Version: 6.1 (29.03.2017 08:11:03)
App Version: 7.1.1.7 (29.03.2017 08:11:03)
-------------------------------------------------
Using existing ini file for preferences: C:\Users\xxxx\Documents\ToDoList\ToDoList.ini (29.03.2017 08:11:03)
FileMisc::CopyFile(C:\Users\xxxxx\Documents\ToDoList\ToDoList.ini -> C:\Users\xxxxx\Documents\ToDoList\ToDoList.bak.ini) (29.03.2017 08:11:03)
Begin Application Module State-----------------------
Handle = 03EF0000, Path = C:\mySingle\Component\EpMng.dll, Ver = 1.0.2.8 (29.03.2017 08:11:08)
Handle = 64780000, Path = C:\PROGRA~2\COMMON~1\MICROS~1\OFFICE14\Cultures\office.odf, Ver =  (29.03.2017 08:11:08)
Handle = 63120000, Path = C:\PROGRA~2\MICROS~1\Office14\1031\GrooveIntlResource.dll, Ver = 14.0.7007 (29.03.2017 08:11:08)
Handle = 64FC0000, Path = C:\PROGRA~2\MICROS~1\Office14\GROOVEEX.DLL, Ver = 14.0.7113.5005 (29.03.2017 08:11:08)
Handle = 06C00000, Path = C:\Users\xxx\Documents\ToDoList\BurndownExt.dll, Ver = 1.0.0.1 (29.03.2017 08:11:08)
Handle = 06C20000, Path = C:\Users\xxx\Documents\ToDoList\CalendarExt.dll, Ver = 1.0.0.0 (29.03.2017 08:11:08)
Handle = 06C60000, Path = C:\Users\xxxx\Documents\ToDoList\GanttChartExt.dll, Ver = 1.0.0.1 (29.03.2017 08:11:08)
Handle = 06CB0000, Path = C:\Users\xxx\Documents\ToDoList\KanbanBoard.dll, Ver = 1.0.0.1 (29.03.2017 08:11:08)
Handle = 03E90000, Path = C:\Users\xxxx\Documents\ToDoList\RTFContentCtrl.dll, Ver = 1.0.0.2 (29.03.2017 08:11:08)
Handle = 00400000, Path = C:\Users\xxxx\Documents\ToDoList\ToDoList.exe, Ver = 7.1.1.7 (29.03.2017 08:11:08)
Handle = 02630000, Path = C:\Users\xxxx\Documents\ToDoList\TransText.dll, Ver = 1.0.0.1 (29.03.2017 08:11:08)
Handle = 02040000, Path = C:\Windows\INCOPS3\ESSPD.dll, Ver = 2014.8.18.0 (29.03.2017 08:11:08)
Handle = 00820000, Path = C:\Windows\INCOPS3\ICATCDLL.dll, Ver = 2014.9.25.0 (29.03.2017 08:11:08)
Handle = 10000000, Path = C:\Windows\INCOPS3\icdcnl.dll, Ver = 2014.8.18.0 (29.03.2017 08:11:08)
Handle = 03F00000, Path = C:\Windows\INCOPS3\procmon.dll, Ver = 2014.7.8.0 (29.03.2017 08:11:08)
Handle = 71C30000, Path = C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscoreei.dll, Ver = 4.6.1087.0builtby:NETFXREL4STAGE (29.03.2017 08:11:08)
Handle = 6C290000, Path = C:\Windows\pcdrm\NBID.dll, Ver = 2015.10.5.23 (29.03.2017 08:11:08)
Handle = 6B4A0000, Path = C:\Windows\pcdrm\NFD01.dll, Ver = 2016.3.29.51 (29.03.2017 08:11:08)
Handle = 6B4E0000, Path = C:\Windows\pcdrm\NSCCOR03.DLL, Ver = 2016.3.24.250 (29.03.2017 08:11:08)
Handle = 66FC0000, Path = C:\Windows\pcdrm\nscicons01.dll, Ver = 2015.7.2.33 (29.03.2017 08:11:08)
Handle = 72020000, Path = C:\Windows\system32\apphelp.dll, Ver = 6.1.7601.17514(win7sp1_rtm.101119-1850) (29.03.2017 08:11:08)
Handle = 72530000, Path = C:\Windows\system32\ATL100.DLL, Ver = 10.00.40219.325 (29.03.2017 08:11:08)
Handle = 6B1C0000, Path = C:\Windows\System32\bcrypt.dll, Ver = 6.1.7601.23642(win7sp1_ldr.170105-0730) (29.03.2017 08:11:08)
Handle = 721C0000, Path = C:\Windows\system32\CRYPTSP.dll, Ver = 6.1.7601.23471(win7sp1_ldr.160614-0600) (29.03.2017 08:11:08)
Handle = 6AD20000, Path = C:\Windows\system32\dwmapi.dll, Ver = 6.1.7600.16385(win7_rtm.090713-1255) (29.03.2017 08:11:08)
Handle = 66E00000, Path = C:\Windows\system32\EhStorShell.dll, Ver = 6.1.7600.16385(win7_rtm.090713-1255) (29.03.2017 08:11:08)
Handle = 726A0000, Path = C:\Windows\system32\IconCodecService.dll, Ver = 6.1.7600.16385(win7_rtm.090713-1255) (29.03.2017 08:11:08)
Handle = 761B0000, Path = C:\Windows\system32\IMM32.DLL, Ver = 6.1.7601.17514(win7sp1_rtm.101119-1850) (29.03.2017 08:11:08)
Handle = 6C970000, Path = C:\Windows\system32\MFC42.DLL, Ver = 6.06.8063.0 (29.03.2017 08:11:08)
Handle = 72E50000, Path = C:\Windows\system32\MFC42u.DLL, Ver = 6.06.8063.0 (29.03.2017 08:11:08)
Handle = 71CB0000, Path = C:\Windows\SYSTEM32\MSCOREE.DLL, Ver = 4.0.40305.0(Main.040305-0000) (29.03.2017 08:11:08)
Handle = 505B0000, Path = C:\Windows\system32\msftedit.dll, Ver = 5.41.21.2510 (29.03.2017 08:11:08)
Handle = 6B370000, Path = C:\Windows\system32\MSIMG32.dll, Ver = 6.1.7600.16385(win7_rtm.090713-1255) (29.03.2017 08:11:08)
Handle = 69D50000, Path = C:\Windows\system32\MSVCR100.dll, Ver = 10.00.40219.325 (29.03.2017 08:11:08)
Handle = 66E40000, Path = C:\Windows\System32\msxml3.dll, Ver = 8.110.7601.23373 (29.03.2017 08:11:08)
Handle = 06460000, Path = C:\Windows\system32\ntmarta.dll, Ver = 6.1.7600.16385(win7_rtm.090713-1255) (29.03.2017 08:11:08)
Handle = 6C8E0000, Path = C:\Windows\system32\ODBC32.dll, Ver = 6.1.7601.17514(win7sp1_rtm.101119-1850) (29.03.2017 08:11:08)
Handle = 6C8A0000, Path = C:\Windows\system32\odbcint.dll, Ver = 6.1.7600.16385(win7_rtm.090713-1255) (29.03.2017 08:11:08)
Handle = 72890000, Path = C:\Windows\system32\OLEPRO32.DLL, Ver = 6.1.7601.23452 (29.03.2017 08:11:08)
Handle = 725A0000, Path = C:\Windows\system32\propsys.dll, Ver = 7.00.7600.16385(win7_rtm.090713-1255) (29.03.2017 08:11:08)
Handle = 55CA0000, Path = C:\Windows\system32\RICHED20.dll, Ver = 5.31.23.1230 (29.03.2017 08:11:08)
Handle = 50650000, Path = C:\Windows\system32\RICHED32.DLL, Ver = 6.1.7601.17514(win7sp1_rtm.101119-1850) (29.03.2017 08:11:08)
Handle = 71C20000, Path = C:\Windows\system32\RpcRtRemote.dll, Ver = 6.1.7601.17514(win7sp1_rtm.101119-1850) (29.03.2017 08:11:08)
Handle = 72180000, Path = C:\Windows\system32\rsaenh.dll, Ver = 6.1.7600.16385(win7_rtm.090713-1255) (29.03.2017 08:11:08)
Handle = 6AD40000, Path = C:\Windows\system32\uxtheme.dll, Ver = 6.1.7600.16385(win7_rtm.090713-1255) (29.03.2017 08:11:08)
Handle = 71D00000, Path = C:\Windows\system32\version.DLL, Ver = 6.1.7600.16385(win7_rtm.090713-1255) (29.03.2017 08:11:08)
Handle = 6B230000, Path = C:\Windows\system32\WindowsCodecs.dll, Ver = 6.2.9200.21830(win8_ldr.160407-0600) (29.03.2017 08:11:08)
Handle = 6C7B0000, Path = C:\Windows\system32\WINMM.dll, Ver = 6.1.7600.16385(win7_rtm.090713-1255) (29.03.2017 08:11:08)
Handle = 71FE0000, Path = C:\Windows\system32\WINSTA.dll, Ver = 6.1.7601.18540(win7sp1_gdr.140716-1508) (29.03.2017 08:11:08)
Handle = 71D10000, Path = C:\Windows\system32\WSOCK32.dll, Ver = 6.1.7600.16385(win7_rtm.090713-1255) (29.03.2017 08:11:08)
Handle = 72010000, Path = C:\Windows\system32\Wtsapi32.dll, Ver = 6.1.7601.17514(win7sp1_rtm.101119-1850) (29.03.2017 08:11:08)
Handle = 75C60000, Path = C:\Windows\syswow64\ADVAPI32.dll, Ver = 6.1.7601.23572(win7sp1_ldr.161011-0600) (29.03.2017 08:11:08)
Handle = 77330000, Path = C:\Windows\syswow64\api-ms-win-downlevel-advapi32-l1-1-0.dll, Ver = 6.2.9200.16492(win8_gdr_oobssr.130113-0015) (29.03.2017 08:11:08)
Handle = 74D90000, Path = C:\Windows\syswow64\api-ms-win-downlevel-normaliz-l1-1-0.dll, Ver = 6.2.9200.16492(win8_gdr_oobssr.130113-0015) (29.03.2017 08:11:08)
Handle = 751D0000, Path = C:\Windows\syswow64\api-ms-win-downlevel-ole32-l1-1-0.dll, Ver = 6.2.9200.16492(win8_gdr_oobssr.130113-0015) (29.03.2017 08:11:08)
Handle = 74D80000, Path = C:\Windows\syswow64\api-ms-win-downlevel-shlwapi-l1-1-0.dll, Ver = 6.2.9200.16492(win8_gdr_oobssr.130113-0015) (29.03.2017 08:11:08)
Handle = 75EA0000, Path = C:\Windows\syswow64\api-ms-win-downlevel-user32-l1-1-0.dll, Ver = 6.2.9200.16492(win8_gdr_oobssr.130113-0015) (29.03.2017 08:11:08)
Handle = 76100000, Path = C:\Windows\syswow64\api-ms-win-downlevel-version-l1-1-0.dll, Ver = 6.2.9200.16492(win8_gdr_oobssr.130113-0015) (29.03.2017 08:11:08)
Handle = 75BE0000, Path = C:\Windows\syswow64\CFGMGR32.dll, Ver = 6.1.7601.17621(win7sp1_gdr.110523-2108) (29.03.2017 08:11:08)
Handle = 75430000, Path = C:\Windows\syswow64\CLBCatQ.DLL, Ver = 2001.12.8530.16385(win7_rtm.090713-1255) (29.03.2017 08:11:08)
Handle = 74C40000, Path = C:\Windows\syswow64\CRYPTBASE.dll, Ver = 6.1.7601.23642(win7sp1_ldr.170105-0730) (29.03.2017 08:11:08)
Handle = 75960000, Path = C:\Windows\syswow64\DEVOBJ.dll, Ver = 6.1.7601.17621(win7sp1_gdr.110523-2108) (29.03.2017 08:11:08)
Handle = 74FF0000, Path = C:\Windows\syswow64\GDI32.dll, Ver = 6.1.7601.23591(win7sp1_ldr.161106-0500) (29.03.2017 08:11:08)
Handle = 74DB0000, Path = C:\Windows\syswow64\iertutil.dll, Ver = 11.00.9600.18538(winblue_ltsb.161112-0600) (29.03.2017 08:11:08)
Handle = 75780000, Path = C:\Windows\syswow64\kernel32.dll, Ver = 6.1.7601.18015(win7sp1_gdr.121129-1432) (29.03.2017 08:11:08)
Handle = 75C10000, Path = C:\Windows\syswow64\KERNELBASE.dll, Ver = 6.1.7601.18015(win7sp1_gdr.121129-1432) (29.03.2017 08:11:08)
Handle = 74D40000, Path = C:\Windows\syswow64\LPK.dll, Ver = 6.1.7601.23587(win7sp1_ldr.161102-0600) (29.03.2017 08:11:08)
Handle = 75890000, Path = C:\Windows\syswow64\MSCTF.dll, Ver = 6.1.7600.16385(win7_rtm.090713-1255) (29.03.2017 08:11:08)
Handle = 75380000, Path = C:\Windows\syswow64\msvcrt.dll, Ver = 7.0.7601.17744(win7sp1_gdr.111215-1535) (29.03.2017 08:11:08)
Handle = 75E90000, Path = C:\Windows\syswow64\normaliz.DLL, Ver = 6.1.7600.16385(win7_rtm.090713-1255) (29.03.2017 08:11:08)
Handle = 76050000, Path = C:\Windows\syswow64\NSI.dll, Ver = 6.1.7600.16385(win7_rtm.090713-1255) (29.03.2017 08:11:08)
Handle = 77360000, Path = C:\Windows\SysWOW64\ntdll.dll, Ver = 6.1.7600.16385(win7_rtm.090713-1255) (29.03.2017 08:11:08)
Handle = 755F0000, Path = C:\Windows\syswow64\ole32.dll, Ver = 6.1.7600.16385(win7_rtm.090713-1255) (29.03.2017 08:11:08)
Handle = 76110000, Path = C:\Windows\syswow64\OLEAUT32.dll, Ver = 6.1.7601.23569 (29.03.2017 08:11:08)
Handle = 75770000, Path = C:\Windows\syswow64\profapi.dll, Ver = 6.1.7600.16385(win7_rtm.090713-1255) (29.03.2017 08:11:08)
Handle = 74CB0000, Path = C:\Windows\syswow64\psapi.dll, Ver = 6.1.7600.16385(win7_rtm.090713-1255) (29.03.2017 08:11:08)
Handle = 75D10000, Path = C:\Windows\syswow64\RPCRT4.dll, Ver = 6.1.7600.16385(win7_rtm.090713-1255) (29.03.2017 08:11:08)
Handle = 75750000, Path = C:\Windows\SysWOW64\sechost.dll, Ver = 6.1.7600.16385(win7_rtm.090713-1255) (29.03.2017 08:11:08)
Handle = 751E0000, Path = C:\Windows\syswow64\SETUPAPI.dll, Ver = 6.1.7600.16385(win7_rtm.090713-1255) (29.03.2017 08:11:08)
Handle = 76310000, Path = C:\Windows\syswow64\SHELL32.dll, Ver = 6.1.7601.17514(win7sp1_rtm.101119-1850) (29.03.2017 08:11:08)
Handle = 75FF0000, Path = C:\Windows\syswow64\SHLWAPI.dll, Ver = 6.1.7600.16385(win7_rtm.090713-1255) (29.03.2017 08:11:08)
Handle = 74C50000, Path = C:\Windows\syswow64\SspiCli.dll, Ver = 6.1.7601.23642(win7sp1_ldr.170105-0730) (29.03.2017 08:11:08)
Handle = 75080000, Path = C:\Windows\syswow64\urlmon.dll, Ver = 11.00.9600.18538(winblue_ltsb.161112-0600) (29.03.2017 08:11:08)
Handle = 76210000, Path = C:\Windows\syswow64\USER32.dll, Ver = 6.1.7601.17514(win7sp1_rtm.101119-1850) (29.03.2017 08:11:08)
Handle = 75FD0000, Path = C:\Windows\syswow64\USERENV.dll, Ver = 6.1.7600.16385(win7_rtm.090713-1255) (29.03.2017 08:11:08)
Handle = 76060000, Path = C:\Windows\syswow64\USP10.dll, Ver = 1.0626.7601.23585(win7sp1_ldr.161027-0600) (29.03.2017 08:11:08)
Handle = 75980000, Path = C:\Windows\syswow64\WININET.dll, Ver = 11.00.9600.18538(winblue_ltsb.161112-0600) (29.03.2017 08:11:08)
Handle = 75F40000, Path = C:\Windows\syswow64\WLDAP32.dll, Ver = 6.1.7600.16385(win7_rtm.090713-1255) (29.03.2017 08:11:08)
Handle = 75F90000, Path = C:\Windows\syswow64\WS2_32.dll, Ver = 6.1.7600.16385(win7_rtm.090713-1255) (29.03.2017 08:11:08)
Handle = 727D0000, Path = C:\Windows\WinSxS\x86_microsoft.vc90.atl_1fc8b3b9a1e18e3b_9.0.30729.6161_none_51cd0a7abbe4e19b\ATL90.DLL, Ver = 9.00.30729.6161 (29.03.2017 08:11:08)
Handle = 72800000, Path = C:\Windows\WinSxS\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.6161_none_50934f2ebcb7eb57\MSVCP90.dll, Ver = 9.00.30729.6161 (29.03.2017 08:11:08)
Handle = 722A0000, Path = C:\Windows\WinSxS\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.6161_none_50934f2ebcb7eb57\MSVCR90.dll, Ver = 9.00.30729.6161 (29.03.2017 08:11:08)
Handle = 6C350000, Path = C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_41e855142bd5705d\COMCTL32.dll, Ver = 6.10(win7_rtm.090713-1255) (29.03.2017 08:11:08)
End Application Module State-------------------------
FileMisc::CopyFile(C:\Users\xxx\Documents\E32.tdl -> C:\Users\xxx\Documents\ToDoList\backup\E32.7_1_1_7.2017-03-29_12-45-17.tdl) (29.03.2017 12:45:17)
FileMisc::CopyFile(C:\Users\xxxx\Documents\E32.tdl -> C:\Users\xxxx\Documents\E32.bak.tdl) (29.03.2017 12:45:17)
FileMisc::CopyFile(C:\Users\xxxx\Documents\E32.tdl -> C:\Users\xxx\Documents\ToDoList\backup\E32.7_1_1_7.2017-03-29_12-46-17.tdl) (29.03.2017 12:46:17)
FileMisc::CopyFile(C:\Users\xxxx\Documents\E32.tdl -> C:\Users\xxxxx\Documents\E32.bak.tdl) (29.03.2017 12:46:17)
FileMisc::CopyFile(C:\Users\xxxx\Documents\ToDoList\ToDoList.ini -> C:\Users\xxxx\Documents\ToDoList\ToDoList.bak.ini) (29.03.2017 17:49:29)

.dan.g.

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Mar 31, 2017, 7:55:41 AM3/31/17
to ToDoList (AbstractSpoon) Support
Many thx.

Did you close ToDoList before you copied the log file? I ask because there seems to be an important piece of information missing.

There should also be a line similar to the following right at the end of the log file:

ShellExecute(D:\_code\ToDoList_7.1\ToDoList\Unicode_Debug\TDLUpdate.exe: runas) failed. RetCode = 2 (31/03/2017 10:50:52 PM)

Sometimes if you don't close the application first, not all the information gets written to the log file immediately.

woso148

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Apr 3, 2017, 2:54:10 AM4/3/17
to ToDoList (AbstractSpoon) Support
Yes I closed the application. I also tried again but couldn't see something similar in the log file.

.dan.g.

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Apr 3, 2017, 6:31:39 AM4/3/17
to ToDoList (AbstractSpoon) Support
I think you'll need to update manually and we'll continue to look into the problem.

woso148

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Apr 7, 2017, 8:37:43 AM4/7/17
to ToDoList (AbstractSpoon) Support
Did so.
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