Central US admins may be unable to access or experience delays accessing the Microsoft 365 admin center
ID: MO1268822
Issue type: Incident
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Impacted services
Microsoft 365 suite
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Details
Title: Central US admins may be unable to access or experience delays accessing the Microsoft 365 admin center
User impact: Admins may have been unable to access or experience delays accessing the Microsoft 365 admin center
Final status: We’ve validated via our monitoring telemetry that service has been restored.
Scope of impact: Admins hosted in US Central attempting to access the Microsoft 365 admin center may have been impacted.
Start Time: Thursday, April 2, 2026, at 6:30 PM UTC
End Time: Thursday, April 2, 2026, at 10:33 PM UTC
Preliminary root cause: A subset of infrastructure in the Central US datacenter entered a degraded state, resulting in disruptions to request handling.
Next steps:
- We’re continuing our analysis of the underlying systems to understand the conditions that led to this issue and to implement safeguards that help prevent recurrence.
We'll provide a preliminary Post-Incident Report within two business days and a final Post-Incident Report within five business days.
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