Users' policy deliveries may be delayed and new enrollments may not complete fully within Microsoft Intune
ID: IT1158461
Issue type: Incident
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Status
Service Degradation
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Impacted services
Microsoft Intune
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Details
Title: Users' policy deliveries may be delayed and new enrollments may not complete fully within Microsoft Intune
User impact: Users' policy deliveries may be delayed and new enrollments may not complete fully within Microsoft Intune.
More info: In addition, newly targeted required apps for Windows 32 and Mac devices will be delayed and users may see failures when installing apps in the Intune Company Portal.
Current status: We've been alerted to an issue from our internal monitoring where users may see impact in Microsoft Intune. From our investigation, we identified a configuration issue within a recent deployment to the affected portion of infrastructure, that's leading to impact. We're restarting the affected service to re-initialize and correct the configuration issue.
Scope of impact: Users serviced by the affected infrastructure in the Asia Pacific region may be impacted.
Start time: Tuesday, September 23, 2025, at 9:55 PM UTC
Root cause: A configuration issue within a recent deployment to the affected portion of infrastructure, that's leading to impact.
Next update by: Wednesday, September 24, 2025, at 5:30 AM UTC
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