Some users may be unable to create meetings from their new calendar in Microsoft Teams
ID: TM1141514
Issue type: Incident
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Status
Service Degradation
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Impacted services
Microsoft Teams
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Details
Title: Some users may be unable to create meetings from their new calendar in Microsoft Teams
User impact: Users may be unable to create meetings from their new calendar in Microsoft Teams.
More info: Impact is specific to some users who have set a meeting policy where copilot is disabled and meeting recording is set to 'On', which populates the following error message:
''Couldn't create a Teams meeting. Send the invite to reserve the time and try making it a Teams meeting later."
Current status: We're waiting for confirmation from some users who initially reported the issue that manually adjusting a configuration change remediates impact as an immediate fix. Additionally, we're further investigating the underlying root cause to develop a long-term widespread solution.
Scope of impact: Some users who are attempting to create meetings from their new calendar in Microsoft Teams who have set a meeting policy where copilot is disabled, and meeting recording is set to 'On', may be impacted.
Root cause: Copilot Mode is disabled while the ''Recorder Option'' is set to ''Organizers And Presenters Only'', which isn't supported by our meeting scheduling service, resulting in impact.
Next update by: Tuesday, September 2, 2025, at 7:00 AM UTC
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