Users may be intermittently unable to join town halls in Microsoft Teams on Android devices
ID: TM1274040
Issue type: Incident
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Status
Service Degradation
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Impacted services
Microsoft Teams
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Details
Title: Users may be intermittently unable to join town halls in Microsoft Teams on Android devices
User impact: Users may be intermittently unable to join town halls in Microsoft Teams on Android devices.
More info: In addition, users may be intermittently unable to load the streaming player for town halls.
Affected users may see the following message "The event isn't live right now".
The last known working Microsoft Teams build is 1416/1.0.0.2026023402 (2026023420).
Current status: The new build containing the fix is continuing to deploy and we expect the build will be available in the app store by the time of our next update.
Scope of impact: Users attempting to join town halls in Microsoft Teams on Android devices may be intermittently impacted. This section may be updated as the investigation progresses.
Start time: Wednesday, April 08, 2026, at 9:13 AM UTC
Root cause: A recent standard service update introduced an issue with the code responsible for loading town halls on Android devices leading to joining and streaming errors.
Next update by: Thursday, April 23, 2026, at 11:00 PM UTC
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