Some users may be unable to open Microsoft Teams
ID: TM1178840
Issue type: Incident
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Status
Service Degradation
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Impacted services
Microsoft Teams
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Details
Title: Some users may be unable to open Microsoft Teams
User impact: Users may be unable to open Microsoft Teams.
More info: Users who have characters in their user profile path that cannot be expressed in the Application and Network Seamlessly Integrated (ANSI) code page may be unable to open Microsoft Teams.
Current status: We're reviewing service monitoring telemetry to isolate the source of the issue and establish a fix.
Scope of impact: Your organization is affected by this event, and some users attempting to open Microsoft Teams who have characters in their user profile path that cannot be expressed in the ANSI code page may be impacted.
Next update by: Friday, October 24, 2025, at 2:00 PM UTC
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