Some users may be unable to search in the Outlook Desktop client and Outlook on the Web
ID: EX1189768
Issue type: Incident
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Status
Service Degradation
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Impacted services
Exchange Online
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Details
Title: Some users are unable to search in the Outlook Desktop client and Outlook on the Web
User impact: Users are unable to search in the Outlook Desktop client and Outlook on the Web.
Current status: We're proceeding to review service monitoring telemetry and support provided information to isolate the root cause and establish a fix.
Scope of impact: Impact is specific to some users attempting to search in the Outlook Desktop client and Outlook on the Web.
Next update by: Tuesday, November 25, 2025, at 2:30 PM UTC
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