Due to a third-party networking issue, users in Australia may be unable to access Microsoft 365 services
ID: MO1411776
Issue type: Incident
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Impacted services
Microsoft 365 suite
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Details
Title: Due to a third-party networking issue, users in Australia may be unable to access Microsoft 365 services
User impact: Due to a third-party networking issue, users in Australia may have been unable to access Microsoft 365 services.
Final status: We've confirmed through monitoring of service metrics that impact has been successfully resolved following our rerouting of service traffic.
Scope of impact: Users in Australia may have been unable to access Microsoft 365 services.
Start time: Wednesday, July 1, 2026, at 8:00 PM UTC
End time: Thursday, July 2, 2026, at 2:02 AM UTC
Root cause: A third-party regional networking issue was occurring, preventing users from accessing Microsoft 365 services as expected.
Next steps:
- We're continuing to work directly with the involved third-party network provider and reviewing our internal networking processes to identify areas for improvement, so we can further reinforce our service's overall resiliency and prevent similar impact from occurring in the future.
This is the final update for this event.
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