Users may be unable to access Microsoft 365 services
ID: MO1220495
Issue type: Incident
|
|
|---|
|
|
Status
Service Degradation
|
|
|---|
|
|
Impacted services
Microsoft 365 suite, Exchange Online, Microsoft Teams
|
|
|---|
|
|
Details
Title: Users may be unable to access Microsoft 365 services
User impact: Users may be unable to access Microsoft 365 services, including Teams and Outlook.
Current status: Our investigation so far indicates impact is associated with a possible third-party networking issue. We're recursively investigating the health of the Microsoft-managed service environment to identify whether any mitigation actions are required and ensure our services are healthy.
Scope of impact: Your organization is affected by this event, and any of your users hosted in North America may be impacted.
Next update by: Wednesday, January 21, 2026, at 7:00 PM UTC
|
|
|---|
|
|
|
|
Did you find this email helpful?
Yes
No
|
|
|---|
|
|
To customize what’s included in this email, who gets it, or to unsubscribe, set your Service health preferences. If you are receiving this email because your Admin added you as a recipient, please contact your Admin to unsubscribe.
|
|
|---|
|
|
|
|
|
