MO603795: Microsoft 365 suite Service Health Notification

[365 Service Alert]

View the description of the service health event.                                                                                                                                                                                                                                                           

Some users may experience intermittent performance issues with various Microsoft 365 services ID: MO603795 Status Service Restored Impacted services Microsoft 365 suite Details Title: Some users may experience intermittent performance issues with various Microsoft 365 services User impact: Users may experience intermittent performance issues with various Microsoft 365 services. More info: The following services were impacted: - Users may have been unable to access the Exchange Online service from Internet Message Access Protocol (IMAP) and Post Office Protocol (POP3) connection methods. - Users may have experienced issues performing searches in SharePoint Online, OneDrive for Business, Viva Insights, and Microsoft Teams. - Users may have not see pages load in Viva Insights. -Users may have been unable to seen updates made from the Outlook client within Microsoft Teams meeting chats, such as updates to the title or attendees. Final status: We've restarted the remaining affected subset of service infrastructure and have confirmed through service health telemetry that the issue is no longer occurring. Scope of impact: Some users that were attempting to use the various features and services outlined in the More info section may have been impacted by this event. Start time: Friday, June 23, 2023, at 2:15 AM UTC End time: Monday, June 26, 2023, at 1:30 PM UTC Root cause: A network connectivity issue on portions of infrastructure that host the impacted Microsoft 365 services was resulting in the various impact scenarios outlined in the More Info section. Next steps: - We will continue to monitor network connectivity reports to ensure this issue doesn't re-occur. - We're further evaluating network connectivity health on the portions of infrastructure impacted by this issue to better understand how we can prevent similar problems in the future. This is the final update for the event. To customize what’s included in this email, who gets it, or to unsubscribe, set your Service health preferences. If you are receiving this email because your Admin added you as a recipient, please contact your Admin to unsubscribe. Privacy Statement Microsoft Corporation, One Microsoft Way, ​Redmond, WA 98052​