Users in Japan may experience issues accessing Microsoft services including Microsoft Teams and Microsoft 365
ID: MO1413447
Issue type: Incident
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Impacted services
Microsoft 365 suite
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Details
Title: Users in Japan may experience issues accessing Microsoft services including Microsoft Teams and Microsoft 365
User impact: Users in Japan may have experienced issues accessing Microsoft Teams and Microsoft 365 services.
Final status: We've identified that a transient issue affecting a network component leveraged to facilitate Microsoft 365 service access resulted in impact. Our automated recovery system repaired this problem before we had the opportunity to manually intervene, and we confirmed that service was restored after monitoring the environment.
Scope of impact: Users in Japan attempting to access Microsoft Teams and other Microsoft 365 services may have been impacted.
Start time: Friday, July 3, 2026, at 3:55 AM UTC
End time: Friday, July 3, 2026, at 4:40 AM UTC
Root cause: A transient issue affecting a network component leveraged to facilitate Microsoft 365 service access resulted in impact.
Next steps:
- We're continuing to monitor the involved network component closely to gain further insight into the source of the underlying issue and identify ways we can better prevent similar issues prior to impact.
This is the final update for the event.
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