Users in Australia may experience issues accessing Microsoft services including Microsoft Teams and Microsoft 365
ID: MO1193724
Issue type: Incident
|
|
|---|
|
|
Impacted services
Microsoft 365 suite
|
|
|---|
|
|
Details
Title: Users in Australia may experience issues accessing Microsoft services including Microsoft Teams and Microsoft 365
User impact: Users in Australia may experience issues accessing Microsoft services including Microsoft Teams and Microsoft 365.
More info: Users may have experienced issues when attempting to access various Microsoft services including but not limited to Microsoft Teams, SharePoint, OneDrive and Exchange/Outlook services.
Current status: We’ve narrowed down the cause of impact to a portion of our networking infrastructure which became degraded and subsequently unreachable. This further resulted in networking failures preventing Microsoft services from being accessible. Our automatic recovery system quickly failed over traffic to healthy infrastructure to mitigate impact. We are continuing our efforts to restore the impacted networking infrastructure and ensure impact does not reoccur.
Scope of impact: Any users served through the Australia region may be affected by this issue if attempting to access Microsoft services including Microsoft Teams. This information may be updated as our investigation continues.
Start time: Wednesday, December 10, 2025, at 2:48 AM UTC
Preliminary root cause: A portion of our networking infrastructure which became degraded and subsequently unreachable which resulted in Microsoft services being inaccessible.
Next update by: Wednesday, December 10, 2025, at 6:30 AM UTC
|
|
|---|
|
|
|
|
Did you find this email helpful?
Yes
No
|
|
|---|
|
|
To customize what’s included in this email, who gets it, or to unsubscribe, set your Service health preferences. If you are receiving this email because your Admin added you as a recipient, please contact your Admin to unsubscribe.
|
|
|---|
|
|
|
|
|
