MO1231810: Microsoft 365 suite Service Health Incident (Restoring Service)

[365 Service Alert]

Some users may experience failures or timeouts while accessing Microsoft Copilot (Microsoft 365).                                                                                                                                                                                                           

Some users may experience failures or timeouts while accessing Microsoft Copilot (Microsoft 365) ID: MO1231810 Issue type: Incident Status Restoring Service Impacted services Microsoft 365 suite Details Title: Some users may experience failures or timeouts while accessing Microsoft Copilot (Microsoft 365) User impact: Users may experience failures or timeouts while accessing Copilot. Current status: We’ve identified an underlying service issue affecting a subset of infrastructure components. We’ve confirmed a remediation plan and are restarting the affected components to restore full service capacity. Scope of impact: Impact is specific to users located in Europe attempting to access Copilot. Next update by: Friday, February 13, 2026, at 3:30 PM UTC Is this message helpful? Did you find this email helpful? Yes No To customize what’s included in this email, who gets it, or to unsubscribe, set your Service health preferences. If you are receiving this email because your Admin added you as a recipient, please contact your Admin to unsubscribe. Privacy Statement Microsoft Corporation, One Microsoft Way, ​Redmond, WA 98052​