OD1229770: Microsoft OneDrive Service Health Incident (Service Degradation)

[365 Service Alert]

Some admins may be unable to provision new Microsoft OneDrive personal sites for newly onboarded users.                                                                                                                                                                                                     

Some admins may be unable to provision new Microsoft OneDrive personal sites for newly onboarded users ID: OD1229770 Issue type: Incident Status Service Degradation Impacted services Microsoft OneDrive Details Title: Some admins may be unable to provision new Microsoft OneDrive personal sites for newly onboarded users User impact: Admins may be unable to provision new OneDrive personal sites for newly onboarded users. More info: As a result, new users may be unable to access OneDrive. Current status: We're reviewing service monitoring telemetry to isolate the root cause and determine our next troubleshooting steps. Scope of impact: Your organization is affected by this event, and some admins attempting to provision new OneDrive personal sites are impacted. This information may be updated as our investigation continues. Next update by: Monday, February 9, 2026, at 5:30 PM UTC Is this message helpful? Did you find this email helpful? Yes No To customize what’s included in this email, who gets it, or to unsubscribe, set your Service health preferences. If you are receiving this email because your Admin added you as a recipient, please contact your Admin to unsubscribe. Privacy Statement Microsoft Corporation, One Microsoft Way, ​Redmond, WA 98052​