MV1481028: Microsoft Viva Service Health Incident (Service Restored)

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365 Service Alert

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Sep 28, 2026, 7:49:57 PMSep 28
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Users may not be able to access Microsoft Viva Glint.                                                                                                                                                                                                                                                       
Microsoft

Users may not be able to access Microsoft Viva Glint

ID: MV1481028

Issue type: Incident

Status

Service Restored

Impacted services

Microsoft Viva

Details

Title: Users may not be able to access Microsoft Viva Glint

User impact: Users may have not been able to access Viva Glint.

Final status: We determined that a combination of two simultaneous deployments led to a misconfiguration which resulted in this impact. We halted one of the responsible deployments and confirmed that this resolved the issue by monitoring service health data.

Scope of impact: This event impacted any user attempting to access Viva Glint.

Start time: Monday, September 28, 2026, at 9:15 PM UTC

End time: Monday, September 28, 2026, at 10:29 PM UTC

Root cause: A combination of two simultaneous deployments led to a misconfiguration which resulted in this impact.

Next steps: - We're reviewing the responsible deployments to better understand what led to the error that resulted in impact and prevent similar future occurrences.

This is the final update for the event.

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