TM1461801: Microsoft Teams Service Health Incident (Service Degradation)

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365 Service Alert

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Aug 26, 2026, 4:41:14 AMAug 26
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Users may be unable to use multiple Microsoft Teams features.                                                                                                                                                                                                                                               
Microsoft

Users may be unable to use multiple Microsoft Teams features

ID: TM1461801

Issue type: Incident

Status

Service Degradation

Impacted services

Microsoft Teams

Details

Title: Users may be unable to use multiple Microsoft Teams features

User impact: Users may have been unable to use multiple Microsoft Teams features.

More info: Based on our telemetry, multiple Microsoft Teams features were affected such as:

- Live Events

- 1:1 Calling

- PSTN Calling

- Joining Meetings

- Creating Meetings

- Meeting General Functionality

- Town Hall Functionality

Final status: After a period of extended monitoring, we have confirmed that the issue is resolved.

Scope of impact: This issue could have affected any user located in Asia-Pacific.

Start time: Wednesday, August 26, 2026, at 1:00 AM UTC

End time: Wednesday, August 26, 2026, at 2:00 AM UTC

Root cause: We determined that maintenance related work in the region was inadvertently causing impact to service health. We will provide more information regarding the root cause within our Post-Incident Report.

Next steps: We're actively reviewing the maintenance work that resulted in this issue to identify the underlying cause and how to prevent it from occurring again.

We'll provide a preliminary Post-Incident Report within two business days and a final Post-Incident Report within five business days.

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