EX1063763: Exchange Online Service Health Incident

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365 Service Alert

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Apr 28, 2025, 6:34:15 AM4/28/25
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Some users may encounter delays or failures searching in Outlook on the web.                                                                                                                                                                                                                                
Microsoft

Some users may encounter delays or failures searching in Outlook on the web

ID: EX1063763

Issue type: Incident

Status

Service Degradation

Impacted services

Exchange Online

Details

Title: Some users may encounter delays or failures searching in Outlook on the web

User impact: Users may encounter delays or failures searching in Outlook on the web.

More info: Users may also see issues searching in SharePoint Online.

Current status: We're reviewing service monitoring telemetry to isolate the root cause and develop a remediation plan.

Scope of impact: Impact is specific to some users who are served through the affected infrastructure.

Next update by: Monday, April 28, 2025, at 11:30 AM UTC

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