Some users may be unable to access SharePoint Online sites and may notice delays or navigation errors
ID: SP1424849
Issue type: Incident
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Status
Service Degradation
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Impacted services
SharePoint Online
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Details
Title: Some users may be unable to access SharePoint Online sites and may notice delays or navigation errors
User impact: Users may be unable to access SharePoint Online sites and may notice delays or navigation errors.
Current status: We’ve identified that a section of SQL database infrastructure is performing below acceptable performance thresholds and resulting in impact. We’ve redirected user traffic to alternate infrastructure in attempt to restore the service.
Scope of impact: This issue impacts internal Microsoft users only.
Start time: Sunday, July 12, 2026, at 10:20 AM UTC
Root cause: A section of SQL database infrastructure is performing below acceptable performance thresholds and resulting in impact.
Next update by: Sunday, July 12, 2026, at 1:00 PM UTC
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