PB1147363: Power BI Service Health Incident

[365 Service Alert]

Users utilizing Power BI Semantic Models and Gen 1 Dataflows may experience Data Refresh and Direct Query Report Visual .                                                                                                                                                                                   

Users utilizing Power BI Semantic Models and Gen 1 Dataflows may experience Data Refresh and Direct Query Report Visual ID: PB1147363 Issue type: Incident Status Service Restored Impacted services Power BI Details Title: Users utilizing Power BI Semantic Models and Gen 1 Dataflows may experience Data Refresh and Direct Query Report Visual User impact: Users' Direct Queries and Data Refreshes for Semantic Models and Gen 1 Dataflows in Power BI may have failed. More info: Affected users received an error message stating, "Object reference not set to an instance of an object." Final status: We've validated with a subset of users that our rollback of the offending update to our update deployment pipeline has resolved impact and users are able to utilize refresh and direct queries in semantic models and dataflows as expected. Scope of impact: Any user leveraging semantic models or dataflows in Microsoft Fabric and Power BI may have seen their refresh and direct queries fail. Start time: Wednesday, September 3, 2025, at 7:17 PM UTC End time: Wednesday, September 3, 2025, at 9:20 PM UTC Preliminary root cause: A recent internal change to our update deployment pipeline introduced a misconfiguration which resulted in refresh and direct query requests failing to process. Next steps: - We're analyzing the offending update to determine why the potential for impact wasn't caught during our update testing and validation phases. This analysis will allow us to implement more rigorous standards during our update validation phase to ensure similar impact scenarios don't occur in future. -We'll provide a preliminary Post-Incident Report within two business days and a final Post-Incident Report within five business days. Is this message helpful? Did you find this email helpful? Yes No To customize what’s included in this email, who gets it, or to unsubscribe, set your Service health preferences. If you are receiving this email because your Admin added you as a recipient, please contact your Admin to unsubscribe. Privacy Statement Microsoft Corporation, One Microsoft Way, ​Redmond, WA 98052​