Some users may have been unable hear text-to-speech during auto-attendant calls in Microsoft Teams
ID: TM1180557
Issue type: Incident
|
|
|---|
|
|
Impacted services
Microsoft Teams
|
|
|---|
|
|
Details
Title: Some users may have been unable hear text-to-speech during auto-attendant calls in Microsoft Teams
User impact: Users may have been unable hear text-to-speech during auto-attendant calls in Microsoft Teams.
Final status: We've confirmed that the issue is resolved after reverting the impacting update.
Scope of impact: This issue affected a subset of organizations that were configured to use English (United Kingdom) as the language.
Start time: Saturday, October 25, 2025, at 4:15 AM UTC
End time: Monday, October 27, 2025, at 12:22 PM UTC
Root cause: A recent change caused a specific language (English (United Kingdom)) to become unavailable within a backend Speech service. The Speech service is leveraged by Microsoft Teams auto-attendant text-to-speech functionality.
Next steps:
- We're investigating why the change caused the English (United Kingdom) language to become unavailable within the backend Speech service.
We'll provide a preliminary Post-Incident Report within two business days and a final Post-Incident Report within five business days.
|
|
|---|
|
|
|
|
Did you find this email helpful?
Yes
No
|
|
|---|
|
|
To customize what’s included in this email, who gets it, or to unsubscribe, set your Service health preferences. If you are receiving this email because your Admin added you as a recipient, please contact your Admin to unsubscribe.
|
|
|---|
|
|
|
|
|
