Some users may be unable to interact with bots or agents within Microsoft Teams
ID: TM1187642
Issue type: Incident
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Status
Service Degradation
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Impacted services
Microsoft Teams
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Details
Title: Some users may be unable to interact with bots or agents within Microsoft Teams
User impact: Users may be unable to interact with bots or agents within Microsoft Teams.
Current status: We're reviewing service monitoring telemetry to isolate the root cause and establish a fix.
Scope of impact: Impact is specific to some users located in North and South America, attempting to interact with bots or agents within Microsoft Teams.
Next update by: Tuesday, November 18, 2025, at 5:30 PM UTC
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