Some users may be unable to access Microsoft 365 applications
ID: OP1171442
Issue type: Incident
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Status
Investigation Suspended
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Impacted services
Microsoft 365 apps
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Details
Title: Some users may be unable to access Microsoft 365 applications
User impact: Users may be unable to access Microsoft 365 applications.
More info: When users attempt to access Microsoft 365 apps from the Office homepage, the apps aren't listed.
Final status: While we continue to analyze service-side infrastructure logs and service health telemetry to narrow down the source of the impact, we've concluded that the impact is no longer occurring. In the event impact persists, please contact one of our support representatives so we can continue our investigation into the problem.
Scope of impact: Impact is specific to some users who are served through the affected infrastructure, attempting to access Microsoft 365 applications.
Start time: Monday, October 13, 2025, at 7:30 AM UTC
This is the final update for the event.
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