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365 Service Alert

11:14 AM

EX1220516: Exchange Online Service Health Incident (Service Degradation)

Users' Outlook for iOS app version 5.2602.0 may crash or freeze on iPad devices. Users'

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EX1220516: Exchange Online Service Health Incident (Service Degradation)

Users' Outlook for iOS app version 5.2602.0 may crash or freeze on iPad devices. Users'

11:14 AM

365 Service Alert

Jan 21

MO1220495: Microsoft 365 suite Service Health Incident (Service Restored)

Users may be unable to access Microsoft 365 services. Users may be unable to access Microsoft 365

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MO1220495: Microsoft 365 suite Service Health Incident (Service Restored)

Users may be unable to access Microsoft 365 services. Users may be unable to access Microsoft 365

Jan 21

365 Service Alert

Jan 21

MO1220495: Microsoft 365 suite Service Health Incident (Service Degradation)

Users may be unable to access Microsoft 365 services. Users may be unable to access Microsoft 365

unread,

MO1220495: Microsoft 365 suite Service Health Incident (Service Degradation)

Users may be unable to access Microsoft 365 services. Users may be unable to access Microsoft 365

Jan 21

365 Service Alert

Jan 21

MO1220495: Microsoft 365 suite Service Health Incident (Investigating)

We're investigating a potential issue affecting Microsoft 365 services. We're investigating a

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MO1220495: Microsoft 365 suite Service Health Incident (Investigating)

We're investigating a potential issue affecting Microsoft 365 services. We're investigating a

Jan 21

365 Service Alert

Jan 8

SP1215831: SharePoint Online Service Health Incident (Service Restored)

Some read-only users may see blank pages for their SharePoint Online sites. Some read-only users may

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SP1215831: SharePoint Online Service Health Incident (Service Restored)

Some read-only users may see blank pages for their SharePoint Online sites. Some read-only users may

Jan 8

365 Service Alert

Jan 8

SP1215831: SharePoint Online Service Health Incident (Service Degradation)

Some read-only users may see blank pages for their SharePoint Online sites. Some read-only users may

unread,

SP1215831: SharePoint Online Service Health Incident (Service Degradation)

Some read-only users may see blank pages for their SharePoint Online sites. Some read-only users may

Jan 8

365 Service Alert

Jan 8

EX1215307: Exchange Online Service Health Incident (Service Restored)

Some users may have been unable to access their mailboxes using Internet Mailbox Access Protocol 4 (

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EX1215307: Exchange Online Service Health Incident (Service Restored)

Some users may have been unable to access their mailboxes using Internet Mailbox Access Protocol 4 (

Jan 8

365 Service Alert

12/23/25

TM1200517: Microsoft Teams Service Health Incident (Post-Incident Report Published)

Users are seeing Microsoft Teams messaging delays and problems with other service functions. Users

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TM1200517: Microsoft Teams Service Health Incident (Post-Incident Report Published)

Users are seeing Microsoft Teams messaging delays and problems with other service functions. Users

12/23/25

365 Service Alert

12/23/25

TM1199346: Microsoft Teams Service Health Incident (Service Restored)

Users may be unable to answer PSTN calls from call queues using any Microsoft Teams client. Users may

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TM1199346: Microsoft Teams Service Health Incident (Service Restored)

Users may be unable to answer PSTN calls from call queues using any Microsoft Teams client. Users may

12/23/25

365 Service Alert

12/22/25

MO1198797: Microsoft 365 suite Service Health Incident (Post-Incident Report Published)

Users in the Asia Pacific region may be experiencing access and sign‑in issues with Microsoft 365 and

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MO1198797: Microsoft 365 suite Service Health Incident (Post-Incident Report Published)

Users in the Asia Pacific region may be experiencing access and sign‑in issues with Microsoft 365 and

12/22/25

365 Service Alert

12/22/25

OD1200498: Microsoft OneDrive Service Health Incident (False Positive)

Users may be unable to open the Microsoft OneDrive app on Samsung Android devices. Users may be

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OD1200498: Microsoft OneDrive Service Health Incident (False Positive)

Users may be unable to open the Microsoft OneDrive app on Samsung Android devices. Users may be

12/22/25

365 Service Alert

12/20/25

TM1200539: Microsoft Teams Service Health Incident (Service Restored)

Some Virtual Desktop Infrastructure (VDI) users were unable to share screen or video during Microsoft

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TM1200539: Microsoft Teams Service Health Incident (Service Restored)

Some Virtual Desktop Infrastructure (VDI) users were unable to share screen or video during Microsoft

12/20/25

365 Service Alert

12/19/25

TM1200539: Microsoft Teams Service Health Incident (Service Degradation)

Some Virtual Desktop Infrastructure (VDI) users may be unable to share screen or video during

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TM1200539: Microsoft Teams Service Health Incident (Service Degradation)

Some Virtual Desktop Infrastructure (VDI) users may be unable to share screen or video during

12/19/25

365 Service Alert

12/19/25

TM1200539: Microsoft Teams Service Health Incident (Investigating)

Some Virtual Desktop Infrastructure (VDI) users may be unable to share screen or video during

unread,

TM1200539: Microsoft Teams Service Health Incident (Investigating)

Some Virtual Desktop Infrastructure (VDI) users may be unable to share screen or video during

12/19/25

365 Service Alert

12/19/25

TM1200517: Microsoft Teams Service Health Incident (Service Restored)

Users are seeing Microsoft Teams messaging delays and problems with other service functions. Users

unread,

TM1200517: Microsoft Teams Service Health Incident (Service Restored)

Users are seeing Microsoft Teams messaging delays and problems with other service functions. Users

12/19/25

365 Service Alert

12/19/25

TM1199570: Microsoft Teams Service Health Incident (Service Restored)

Users may be intermittently unable to place calls using the dial pad from the Microsoft Teams desktop

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TM1199570: Microsoft Teams Service Health Incident (Service Restored)

Users may be intermittently unable to place calls using the dial pad from the Microsoft Teams desktop

12/19/25

365 Service Alert

12/19/25

TM1199346: Microsoft Teams Service Health Incident (Service Degradation)

Users may be unable to answer PSTN calls from call queues using any Microsoft Teams client. Users may

unread,

TM1199346: Microsoft Teams Service Health Incident (Service Degradation)

Users may be unable to answer PSTN calls from call queues using any Microsoft Teams client. Users may

12/19/25

365 Service Alert

12/18/25

TM1199570: Microsoft Teams Service Health Incident (Service Degradation)

Users may be intermittently unable to place calls using the dial pad from the Microsoft Teams desktop

unread,

TM1199570: Microsoft Teams Service Health Incident (Service Degradation)

Users may be intermittently unable to place calls using the dial pad from the Microsoft Teams desktop

12/18/25

365 Service Alert

12/17/25

MO1198797: Microsoft 365 suite Service Health Incident (Service Restored)

Users in Japan and China are experiencing access and sign‑in issues with Microsoft 365 and Microsoft

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MO1198797: Microsoft 365 suite Service Health Incident (Service Restored)

Users in Japan and China are experiencing access and sign‑in issues with Microsoft 365 and Microsoft

12/17/25

365 Service Alert

12/17/25

TM1198582: Microsoft Teams Service Health Incident (Service Degradation)

Some guest users may be unable to unmute their mics in recurring Microsoft Teams meetings when

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TM1198582: Microsoft Teams Service Health Incident (Service Degradation)

Some guest users may be unable to unmute their mics in recurring Microsoft Teams meetings when

12/17/25

365 Service Alert

12/17/25

MO1198797: Microsoft 365 suite Service Health Incident (Service Degradation)

Users in the Japan region are currently experiencing access and sign‑in issues with Microsoft 365 and

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MO1198797: Microsoft 365 suite Service Health Incident (Service Degradation)

Users in the Japan region are currently experiencing access and sign‑in issues with Microsoft 365 and

12/17/25

365 Service Alert

12/15/25

SP1196502: SharePoint Online Service Health Incident (Service Degradation)

Some users may be unable to retrieve e-mail addresses using the SharePoint Online CSOM API. Some

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SP1196502: SharePoint Online Service Health Incident (Service Degradation)

Some users may be unable to retrieve e-mail addresses using the SharePoint Online CSOM API. Some

12/15/25

365 Service Alert

12/11/25

MO1193724: Microsoft 365 suite Service Health Incident (Post-Incident Report Published)

Users in Australia may experience issues accessing Microsoft services including Microsoft Teams and

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MO1193724: Microsoft 365 suite Service Health Incident (Post-Incident Report Published)

Users in Australia may experience issues accessing Microsoft services including Microsoft Teams and

12/11/25

365 Service Alert

12/11/25

MO1193013: Microsoft 365 suite Service Health Incident (Post-Incident Report Published)

Users in Australia may experience issues accessing Microsoft services including Microsoft Teams and

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MO1193013: Microsoft 365 suite Service Health Incident (Post-Incident Report Published)

Users in Australia may experience issues accessing Microsoft services including Microsoft Teams and

12/11/25

365 Service Alert

12/10/25

MO1194105: Microsoft 365 suite Service Health Incident (False Positive)

Users in the Japan region may be unable to access Microsoft 365 services. Users in the Japan region

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MO1194105: Microsoft 365 suite Service Health Incident (False Positive)

Users in the Japan region may be unable to access Microsoft 365 services. Users in the Japan region

12/10/25

365 Service Alert

12/10/25

MO1194105: Microsoft 365 suite Service Health Incident (Investigating)

Users in the Japan region may be unable to access Microsoft 365 services. Users in the Japan region

unread,

MO1194105: Microsoft 365 suite Service Health Incident (Investigating)

Users in the Japan region may be unable to access Microsoft 365 services. Users in the Japan region

12/10/25

365 Service Alert

12/10/25

MO1193724: Microsoft 365 suite Service Health Incident (Service Restored)

Users in Australia may experience issues accessing Microsoft services including Microsoft Teams and

unread,

MO1193724: Microsoft 365 suite Service Health Incident (Service Restored)

Users in Australia may experience issues accessing Microsoft services including Microsoft Teams and

12/10/25

365 Service Alert

12/10/25

MO1193724: Microsoft 365 suite Service Health Incident (Investigating)

Users in Australia may experience issues accessing Microsoft services including Microsoft Teams and

unread,

MO1193724: Microsoft 365 suite Service Health Incident (Investigating)

Users in Australia may experience issues accessing Microsoft services including Microsoft Teams and

12/10/25

365 Service Alert

12/9/25

MO1193724: Microsoft 365 suite Service Health Incident (Service Degradation)

Users in Australia may experience issues accessing Microsoft services including Microsoft Teams and

unread,

MO1193724: Microsoft 365 suite Service Health Incident (Service Degradation)

Users in Australia may experience issues accessing Microsoft services including Microsoft Teams and

12/9/25

365 Service Alert

12/8/25

EX1192586: Exchange Online Service Health Incident (Service Restored)

Some users may be unable to open inbound Secure/Multipurpose Internet Mail Extensions (S/MIME)

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EX1192586: Exchange Online Service Health Incident (Service Restored)

Some users may be unable to open inbound Secure/Multipurpose Internet Mail Extensions (S/MIME)

12/8/25

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