Work911 Newsletter - We've Moved, Featured Site Updates, We Want Your Input, More Work Related Help
Robert Bacal
Your Input, More Work Related Help
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1) We've Moved
Our former distributor of this newsletter has stopped offering the
service so we've moved. This is our first issue since the move, so it's
a bit of a test to ensure that everything is working properly. Bear
with us if the formatting is odd, or there are other glitches. In this
issue, we'll be focusing on some of the changes we've implemented to
improve your access to high quality articles and help on workplace
issues. But first...
2) We Need (and We'd Love) Your Input
HELP US HELP YOU. We've been publishing this ezine for six years and we
need to know what you need from us. Please take a few minutes to send
us a note (addresses below) about how we can make this ezine more
useful to you. Everything is fair game. What topics do you want
covered? Want longer articles? Shorter? PLEASE let us know.
You can use one of two methods. You can go to
http://groups.google.com/group/work911-discuss
and post your message there (or reply to our message which you will see
on the page). Or, you can use email. Simply send your ideas,
suggestions and needs to work911...@googlegroups.com
3) Want To Discuss A Work Related Issue?
We've set up a companion discussion group so subscribers to this
newsletter can communicate with us and with each other. Got a comment
on an article? A problem you might want some help with? Use All About
The Workplace Discussion List. To do so send a message to
work911...@googlegroups.com . If you want to read replies (or also
send a message) you'll need to go to
http://groups.google.com/group/work911-discuss
We recommend that you subscribe to the discussion group so you will be
notified of responses, or the messages of others. You can do that at
the web address above.
4) Use RSS Feeds to Keep Up With The Latest On Our Sites
For those that are familiar with using "Real Simple Syndication" (RSS)
you'll know that it's a convenient way to be updated of new material on
things you are interested in. We are in the process of making these
feeds available for our sites. If you want to receive our Workhelp Feed
(that's where most of our new original material is published) use this
URL with your feedreader:
http://workhelp.org/index2.php?option=com_rss&no_html=1
If you want to receive our Relationships911 Feed (that's where we make
available material, help and hints on better relationships at home and
at work, you can use the following in your feedreader.
http://relationships911.org/feed.xml
If you are baffled or intimidated by this new technology, don't worry.
It's really not complicated, and it's going to be a dominating force on
the Internet, since Microsoft is including feed features in its new
operating system and browser. We'll try to put together some SIMPLE
resources for those of you who want to take advantage of this tool, but
aren't familiar with it. And, we'll be making feeds for the rest of our
sites.
5) The Best of Our Site Additions
We've been really busy. So here's a few highlights of the new material
on our sites.
COMMON MANAGERIAL MISTAKES SERIES -
If you go to
http://workhelp.org/content/category/18/101/88/
you can read the entries in our new series of articles outlining many
of the common mistakes managers (both novice and experienced) make. If
you aren't a manager, see if any of them fit YOUR boss -- and suggest
he or she visit <grin>. New articles in the series are added regularly.
THE MANAGEMENT WORLD LIBRARY - We've converted one of our library areas
to provide the best free information on management and supervision. You
can access the main library page at:
http://workhelp.org/index.html
If you are interested learning about the most famous thought leaders in
management, be sure to check out the Management Guru section, at
http://workhelp.org/Management_Gurus_and_Heros/
where you'll find information and articles by management experts like
Tom Peters, Peter Drucker, Henry Mintzberg and more.
We've also set up a section on workplace/management buzzwords. If you
need to know what a specific management acronym means, it's the place
to go. It's at
http://workhelp.org/Management_Buzzwords_and_Glossary/
CUSTOMER SERVICE HELP - The Customer Service Zone is where to find help
with dealing with customers, those that are nice, and those not so
nice. In April we've added about fifty new articles on the topic.
There's new case studies highlighting excellent customer service, hints
and tips on dealing with difficult customers and much more. Go to:
http://customerservicezone.com
CONFLICT HELP - The Conflict Management Help Center is at
http://conflict911.com . Not only will you find valuable resources on
dealing with workplace conflict, but we've added material on conflict
within families. Most notable is the material on dealing with conflict
with COWORKERS, available at:
http://conflict911.com/resources/Coworker_Conflict/
6) Other Resources
Many of our other sites have also been updated. We'll cover those in
the future, but here's a brief rundown of most of our sites.
http://work911.com is our flagship site where you can find out more
about us, and tons of work related information.
http://articles911.com is our flagship articles directory focused
primarily on the workplace.
http://customerservicezone.com - Want help with dealing with difficult
customers, or want to know what's being done to improve performance?
This is the place.
http://performance-appraisals.org - The Performance Appraisal Help
Center is about performance management and appraisal, and improving
performance in a humane and cooperative way.
http://conflict911.com is our Conflict Help Center. Tons of free
conflict related advice.
http://relationships911.org is for those looking for better
relationships at home and at work.
http://buyingadvice411.com is a consumer related site to help you
select the products that will suit your needs and budget. Advice on
buying televisions, cookware, beds, mp3 players and tons more is there,
and it's impartial. You'll also find http://buyingadvice411/services
which focuses on choosing "soft" services and products -- for example,
choosing a doctor, car mechanic, purchasing insurance. It's brand new.
---
That's it for now. Next time we hope to return to our usual format,
which includes one or two useful and practical articles on workplace
issues.
Don't forget to let us know what you need from us in our discussion
area at:
http://groups.google.com/group/work911-discuss
or via email to our discussion group at:
To new subscribers: The work911 newsletter is published no more than
once a week and contains articles on all things work related, and
contains other work related resources, and updates about our sites, and
their contents. Past history indicates we publish about every ten days.
Don't forget that you can access free, useable previews of over twenty
of our books and helpcards at:
and that we continue to offer special freebie offers and discounts to
our newsletter subscribers!