Work911 Ezine - Huge 50% OFF Sale On ALL our books and Learnbytes Guides

[Robert Bacal]

1. 50% off all downloadable books and Learnbytes Guides for the month of November
   
2. Free? You want free? Read Imperfect Phrases For Relationships at no cost, no catch
   
3. News and coming soon
4. Complete Defusing Hostile Customers Seminar Package Coming Soon

WOW! Our Biggest Sale Ever - 50% Off at Bacalassociates.com

it's been a tough year or two for many of us because of the continuing lag in the economy, and there's no end in sight. So, we've decided to help you take advantage of our learning tools by slashing all prices on our downloadable products. That includes our books: 

• Defusing Hostile Customers Workbook, 
  
• If It Wasn't For The Customers I'd Really Like This Job
  
• Imperfect Phrases For Relationships - 101 COMMON Things You Should Never Say To Someone Important To You... And What To Say Instead, 
  
• The Busy Learner's Kit For Making Performance Management & Appraisal VALUABLE: Walking The Path Together
  
• Conflict Prevention In The Workplace - Using Cooperative Communication
  

 and all our LearnByte Mini Guides. That means, for example, that you can upgrade your skills for dealing with difficult, nasty customers at half-price -- $9.95 for the FULL BOOK. Just order it, and download, so there's no waiting either.

In addition to our books, here's a list of some of our LearnByes Helpcards (mini-guides):

                                             

• Training Needs Assessment Step By Step LearnBytes Helpcard (Download)                                                                                                            
  
• One-To-One Training For Small Business LearnBytes Helpcard (Download)                              
  
• Influencing Your Boss - Getting Heard LearnBytes Helpcard (Download)                                                            
  
• Using Your Head To Manage Conflict LearnBytes Helpcard (Download)                                                                     
  
• Learn To Fight Fair LearnBytes Helpcard (Download)                                                                                                  
  
• Presenting To Difficult, Hostile, Resistant Groups LearnBytes Helpcard (Download)                                                      
  
• The Responsive Manager / Leader: Key to Loyalty and Productivity (Download)                                                
  
• How To Contribute To Your Own Team's Health - LearnByte Helpcard (download)
  
• Performance Planning For Managers - LearnBytes Helpcard (download)                                                                   
  
• Diagnosing Performance Problems - Getting To Root Causes LearnBytes (download)                     
  
• Diagnosing Performance Problems - Getting To Root Causes LearnBytes [print]                        
  
• Progressive DIscipline - Turning Around Poor Performers LearnBytes Helpcard (download)                             
  
• Getting The Most From Annual Reviews For EMPLOYEES - LearnBytes Helpcard (download)                                 
  
• Performance Management Master Checklist For Managers & HR - LearnBytes (download)                                   
  
• Performance Appraisal For Managers - Stop The Pain! LearnBytes (download)                                                   
  
• Delegation For Managers LearnBytes Helpcard - The no cost path to better productivity
  
• An Integrated Strategic Planning Model LearnBytes Helpcard                                         
  
• Making Strategic Planning Work LearnBytes Helpcard                                                                                                                
  
• How To Get Along With Almost Anyone LearnBytes Helpcard (download)                                 
  
• Using Self-Talk To Manage Your Anger LearnBytes Helpcard (download)                                         
  
• Identfying Subtle Verbal Abuse LearnBytes                                                          
  
• Finding and Choosing A Therapist Who Works For You                                                 
  

 So, here's the link: http://bacalassociates.com but visit soon because we can't guarantee this price cut will continue beyond the end of November.

 Free: Improve Your Relationships By Learning What NOT To Say, and What To Say Instead

If a few dollars spend on yourself, your career, and your success is still too much, here's something FREE. We've made the entire book - Imperfect Phrases For Relationships - 101 COMMON Things You Should Never Say To Someone Important To You... And What To Say Instead, available completely free on charge on our website: http://work911.com/imperfect/ Almost 200 pages of hints, tips and advice on how to reduce conflict and disagreement in your close relationships. Enjoy.

News: What's Coming Up

We're always looking for ways to make it easier for you to access our books, recognizing that times are difficult. After all, if you are a writer, like I am, the really important part is that people can read and benefit, so we are looking at different ways to reduce customer costs. Here's what we're looking at: We are in the early planning stages of writing and releasing FREE books. I don't mean lame, fake books, but real free books that are also published in print, too. How is this possible? There's a newer model for book distribution called "ad-supported e-books" where readers pay nothing, but are shown some relevant, high quality ads within the book itself. Not intrusive or nasty, mind you, but just a few in each book. We're excited about the possibilities of this model, and we hope to have a number of NEW titles coming out over the next 3-4 months. Stay tuned.

Finally, we want to hear from you, because we're lonely, just sitting and writing, so we'll be looking at setting up an interactive "place" where you can ask questions, review our books and products, and talk about various topics we write about in depth. And, of course, interact with me about all these things, because...well, like I said, things get lonely. Again, stay tuned. It's hard to get a community of this sort active, so it probably won't be an incredibly active forum, but it will be there for you to use. Coming soon.

OOPS. Last minute addition: Also coming soon is a complete package to allow trainers to deliver our Defusing Hostile Customers Seminar internally. Contains extensive leader's manual, Powerpoint slides, needs assessment procedure, In-class participant work package and more. And, it will be reasonably priced. Our first release will be the half-day seminar tailored to government. You know, stay tuned.

Finally, here's a list of our all-free websites on various topics. Come on. Visit. You know you want to improve your communication, conflict, performance appraisal, interviewing, customer service....skills.

Training and Development Resource Center:http://thetrainingworld.com

Leadership Resource Center: http://leadertoday.org

Communication Resource Center: http://www.work911.com/communication/index.htm

Conflict (both workplace and family) http://conflict911.com

Business, Strategic and Personal Planning: http://www.work911.com/planningmaster/index.html

Performance Management & Appraisal: http://performance-appraisals.org

Customer Service: http://customerservicezone.com

Our Main Site: http://www.work911.com

Career Development Center: http://www.articles911.com

Leadership Resource Center: http://leadertoday.org

Government and Customer Service: http://customerservicegov.com