Customer Service Associate : RR Donnelley Global BPO RR Donnelley
Desired Candidate Profile
• Good oral and written communication skills
• Excellent presentation and layout skills
• Customer service orientation
• Inter-cultural awareness
• Initiative
• Ability to function in a dynamic and changing environment
Job Description
Position Description: To work with an established team, monitor the distribution of research reports to the client’s vendor websites using the client’s web-based applications. Execute manual and automatic jobs. Candidate must be able to learn the production procedures and integrate themselves into the team.
Technical Qualifications: Good understanding of the Internet. Working knowledge of the MS Office Suite. Knowledge of HTML, XML and Software testing preferable.
Additional skills:
• Excellent oral and written communication skills
• Customer service orientation
• Inter-cultural awareness
• Initiative
• Flexibility / Adaptability
• Ability to function in a dynamic and changing environment
Experience: Minimum of 6 months to 1 year experience in direct client servicing (or) Minimum 6 months or 1 year work experience in a Technical call center. Fresher's may also apply.
Work Schedule: Ability to work flexible schedule during day, night and weekend shifts
If this profile suits your career aspirations, please send us your updated resume to hlota [@] officetiger.com (or) contact Harpreet on 044 64565914.
RR Donnelley
http://rrd.com
Harpreet Lota
RR Donnelley
Karuna conclave #AD45, 4th Avenue, Shanthi Colony
Annanagar,
CHENNAI,Tamilnadu,India 600040
hl...@officetiger.com
91-44-64565914
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Posted By Venky to
Career Services at 7/10/2010 07:56:00 AM