[Career Services] Hyderabad - TATA Business Support Services - Walkin

[Venky]

Customer Care Executives-Voice - TATA Business Support Services Ltd.
Desired Candidate Profile
Requires a minimum of diploma or graduate
0-2 years experience in the BPO field or in a service industry.
 1 year of experience in customer care/ handling customers in a BPO environment in the client’s line of process will be a definitive advantage
 Age: 18 years onwards

Attributes:
· Good Typing Skills (preferably 18 wpm),
adept at operating computers & familiarity with Internet is desired
· Prior usage of mobile is desired
Aptitude: Process orientation, Systems thinking

Key Competencies: Good communication skills on the English (preferably with a neutral accent), with Tamil/ Kannada/ Malayalam/ Oriya/ Bengali
having pleasing telephone etiquettes, Customer focus,
Willingness to learn.

Job Description
Handling the inbound calls of the customers in English with
Tamil/ Kannada/ Malayalam/ Bengali/ Oriya

Company Name: TATA Business Support Services Ltd.
Website:http://www.tata-bss.com
Executive Name:T.Sujatha
Address:TATA Business Support Services Ltd
Gowra Trinity 1st floor, Chiran Fort Lane SP Road
HYDERABAD,Andhra Pradesh,India 500016
Email Address:caree...@tata-bss.com
Telephone:91-40-66951111

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Posted By Venky to Career Services at 6/07/2011 07:58:00 AM