Fwd: DMV Customer Service Representative - Part Time – Amery Vacancy - Job Opportunity
Wisconsin Tamil Sangam
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From: Ott, Rebecca - DOT <rebec...@dot.wi.gov>
Date: Wed, Dec 17, 2025, 2:12 PM
Subject: DMV Customer Service Representative - Part Time – Amery Vacancy - Job Opportunity
To:
Hello!
This is a notice of exciting employment opportunity for a part time DMV Customer Service Representative vacancy (schedule/range 02-11) located at the Department of Transportation, the headquarters for this position will be located at the Amery Customer Service Center at 950 Elden Avenue, Amery, WI 54001 and is required to work in the office.
This part time DMV Customer Service Representative position is located at the Amery Customer Service Center and provides face-to-face customer support on driver licensing and vehicle registration. This includes issuing driver’s licenses, ID cards, instruction permits, motor vehicle registrations, vehicle titles, and license plates. This position determines and collects appropriate fees from customers. This position also works with customers who need to obtain an ID for voting purposes. In addition to in-person work, this position does some online processing of other types of work and may field questions from the public over the phone.
This position is anticipated to work 24 hours per week, on Mondays and Wednesdays in Amery when the station is open. Additional days may be Tuesdays, Thursdays, and/or Fridays based on operational need and may require travel.
Salary Info.
This position is in schedule-range 02-11. Starting pay is $22.31/hour, with $1.40/hr. increase after one-year of satisfactory performance. Reclass to the Advanced level is typically after 18 months of service, and receives at least $26.08/hr. Saturday hours may be required. An additional $0.80/hr will be awarded for all Saturday hours. A 12-month probationary period is required. Pay for current state employees will be determined in accordance with the current State Compensation Plan.
Qualifications:
Qualified applicants will have experience with all the following:
- Identifying and resolving problems for one or more customer(s) in a face-to-face customer service role.
- Reading and interpreting laws, regulations, policies, procedures, or other complex documents.
- Using computers and one or more software program(s) to complete customer transactions.
In addition to having all the above, well qualified applicants will have experience with one or more of the following:
- Multi-tasking while ensuring accuracy within their work.
- Working in a role in which the primary duties of a job are customer service.
- Performing cash handling transactions
Interested applicants as well as permanent classified state employees who are eligible for consideration should complete the application process as described in the “How to Apply” section of the job announcement prior to the deadline date of 11:59 PM on Monday, January 5.
Special Notes:
WisDOT does not sponsor work visas. Any appointment made will be contingent on the applicant being able to prove valid status to work in the United States. WisDOT is not an E-verify employer.
Prior to any appointments for position(s) filled from this announcement, candidates may be subject to a comprehensive criminal background check which may include FBI fingerprinting.
Possession of a valid driver license or obtaining one within 6 months of hire will be required for positions that train on or perform driver license examining. Positions performing these functions eventually have the potential to make no less than $26.83/hr after a period of time.
This position may be assigned to a team which requires the ability to travel regularly on an independent basis from a headquarters office to other cities during the work week, providing motor vehicle services to the public; or may be assigned to an office requiring only occasional travel on an independent basis, to local public or technical schools for example, to provide the services described.
This recruitment has been announced on Wisc.Jobs at: https://wisc.jobs/Pages/SearchResults.aspx?keywords=19526.
Thank you,
Becca Ott
Human Resources Specialist - Senior
State of Wisconsin Region 1 Human Resources