Japan Bus Pass

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bernardchanjq

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Apr 14, 2013, 8:36:48 AM4/14/13

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I dont really understand the receipt that was sent for the Japan Pass. See words in Red.

This is a nonreply mail. Email address especially for sending mails only.

Mr./Ms. Chan Bernard

Thank you for choosing willerexpress.com.
We have received your order. Please confirm the details as below.

Purchase details
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Date of Purchase: 2013/04/14 21:16
Pass ID: 786
Purchased pass: Japan Bus Pass (3days)
Valid use period: 2013/04/14-2013/06/14

Ticket Number: 3 ticket(s).

Price: 10,000 JPY.

Payment
Total: 10,000 JPY, paid by credit card.
We do not issue the bill, so please confirm with your credit card company for details.

Available seat types
Seat types below are available.
WILLER TRAVEL Inc.:THEATER,RELAX with personal monitor,RELAX with extra spacious seats,COMPACT RELAX,RELAX with restroom,RELAX,STANDARD

Attention
About the nonapplicable date.
The departure dates below are not available.
2013/04/26-2013/04/29
2013/05/02-2013/05/06

About cancellations
"Willer Cancellation Policy"
We accept reservation cancellations up to the day before. Unfortunately same-day cancellations cannot be refunded.
"Willer Bus Pass Refunds"
Unused portions of the Willer Bus Pass are *NOT* eligible for a partial refund.Both unused expired Willer Passes and used Willer Passes cannot be refunded.
*Reservations using the Willer pass can be refunded while still in the reservation stages. The pass must have been unused (first ticket / first reservation) in order to be eligible. All refunds are subject to a 50% fee. Please call customer service at 050-5805-0383 (intl: +81-50-5805-0383) for more information.

======================================================================

Confirming the purchase details and changing are available through "My Page" on the computer website.

*To depart on time, we ask for your cooperation.
*-*-*Please check-in 5 minutes before departure*-*-*
http://willerexpress.com/x/bus/dynamic/3/en/html/pc/info/time-in.html?mid=263

WILLER TRAVEL Inc.
http://willerexpress.com/en/?mid=263

Customer Center: 050-5805-0383
* Business Hours
Reservation and Inquiries: 10:00~19:00(JST)