Job Opening//TAM//Ahmedabad

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Hemang Vyas

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May 17, 2021, 1:34:11 PM5/17/21
to vg...@googlegroups.com, heman...@hpe.com, dhaval....@hpe.com
Dear All,

Hope you are doing well at your end.

We have a requirement of a Technical Account Manager (TAM).

Position : Technical account Manager

Working Hours : Business hours 8x5/ 24X7 Coverage

Education : B.E./MCA 

Experience : 5 to 10 Years  

Location : Ahmedabad

 

In Depth knowledge of below key area:

Ø  HPE DL Servers ( Physical Server )

Ø  Virtualization

Ø  LINUX OS Management

Ø  Backup Solution

Ø  Storage Management ( 3PAR)

Ø  Network Management

 

TAM Responsibility:

Ø  Strong problem solving and communication skills.

Ø  Primary contract point for Customer and their application team for HPE SAP infra support.

Ø  Collaborate with Customers and their service partner/Vendor.

Ø  Collaboration with OEM ITOC, DCC , Warranty, CoE team.

Ø  Daily administration for VMware and Operating system and business as usual.

Ø  Perform Incident Management, Request Management & Capacity reporting.

Ø  Escalation Management.

Ø  Daily incident/Operation Report.

Ø  Weekly Status Report.

Ø  SLA Reports.

Ø  Resolving pending issues/calls etc. Critical incident review.

 

Review meeting

Ø  Operation team è TAM

Ø  Weekly Review è TAM

Ø  Monthly Review è TAM & ADM(Account Delivery Manager)

Suitable candidate Please share your updated CV to heman...@hpe.com or dhaval....@hpe.com

Note : Do not share on this mail ID; it is not monitored regularly.


Regards,

Hemang Vyas
9925247995
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