MTAS Training Opportunities

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Cross, Steve

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Jan 7, 2026, 9:59:05 AM (11 days ago) Jan 7
to 'Cross, Steve' via Tennessee-F.I.R.E. (Fire Information Resource Exchange)
Please see below for some excellent training opportunities offered by UT MTAS.

Steve

Steven E. Cross, MA, CFO
Fire Management Consultant | Program Manager
UT Municipal Technical Advisory Service

1610 University Avenue
Knoxville, Tennessee 37921

Steven...@tennessee.edu
(615) 532.7108 | (931) 981.3593 Cell

mtas.tennessee.edu

 

 



Our weekly email includes announcements for upcoming training within the next 30-45 days. However, you can register in advance for any of our upcoming training!

Our Training Calendar lists upcoming training within 120 days. You can also search or browse all upcoming training in K@TE and register at any time!

Building Better Decisions Through Bold Thinking

Innovate to Elevate

1-3 p.m. ET

Bristol

 

Free

 

Unlock your potential to think boldly and solve problems more effectively. This fast-paced, practical session introduces the essentials of critical thinking—what it is, why it matters, and how it sharpens decision-making in municipal government.

 

Participants will explore the real drivers of innovation, learn to spot the conditions that help new ideas take root, and walk away with tools to strengthen creativity and problem-solving across their departments. A great fit for anyone ready to elevate their impact and spark fresh thinking in their municipality.

Matt Hensley

Training Consultant

MTAS

When Pressure Rises, Civility Matters Most

Keys to Civility: Character + Emotional Intelligence 

3:30-5 p.m. ET

Bristol

 

Free

 

Strengthen how you show up in everyday interactions—especially when the pressure is on. This practical session breaks down what civility really means in today’s workplace and why it matters for trust, communication, and teamwork.

 

Participants will explore the four domains of emotional intelligence and learn how these skills bring character to life in daily interactions. Through real-world examples and guided practice, you’ll build the awareness and tools needed to stay composed, respond with intention, and communicate with professionalism and respect. A powerful session for anyone looking to create a more positive and collaborative work environment.

Matt Hensley

Training Consultant

MTAS

Are your HR practices on track? 

Assessing Your HR Function 

February 17

10:30 a.m.-12:30 p.m. ET 

Zoom

 

Registration: $60

 

Managing HR responsibilities without being an HR professional can be challenging. This session is designed for non-HR municipal employees who handle HR-related tasks as part of their role. 

  • Learn how to evaluate your current HR practices against a minimum standard 
  • Identify gaps and prioritize improvements 
  • Gain practical tools to strengthen compliance, consistency, and employee support  

John Grubbs

HR Consultant

MTAS

How Will You Drive Innovation Today?

Discovering Creativity & Innovation in Government 

January 22

9:30 – 11:30 a.m. ET 

Zoom 

 

Registration: $60 

 

TBOUR- approved for 1.0 hour utility training 

 

Government agencies must continually improve efficiency, enhance services, and respond to ever-evolving public needs. What to expect: 

  • Discover barriers to innovation and learn strategies to overcome them.
  • Gain insights into the latest innovation frameworks.
  • Discuss and be inspired by actual examples of innovation in government.

Ryan Lilly helps leaders and teams spark creativity and drive innovation. With 15 years in local government and nonprofits, Ryan blends real-world experience with engaging storytelling to deliver practical tools that inspire action. Ryan’s sessions leave audiences energized, empowered, and ready to transform ideas into impact. 

Ryan Lilly 

Lilly Seminar Training, LLC 

Learn What’s New in Utility Board Regulation 

Utility Boards Update 

January 29, 2026 

1:30 – 2:30 PM ET 

Free Webinar | Zoom 

 

TBOUR- approved for 1.0 hour utility training 

 

Start the new year with key updates on utility board regulation from the Comptroller’s Office. This session is for municipal water and wastewater utility board members and anyone responsible for managing compliance. 

Ross Colona 

Assistant Director, Local Government Finance 

TN Comptroller of the Treasury  

Elected Officials Academy

Municipal Foundations

January 27-29

5-7:30 p.m. ET

Zoom

 

Registration: $185

 

This virtual program familiarizes elected officials with foundational aspects of municipal governance. Topics cover foundations and structure of municipal government, charters and codes, ethics, open meetings, public records, effective meetings, and municipal finance. 

 

Virtual program: The virtual program is divided into three sessions. Completion of all three sessions is required to receive a certificate. Registration is for all three sessions.

 

Municipal Foundations is TBOUR approved for 7.5 hours of Utility training.

Matt Hensley

Training Consultant

MTAS






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