Cruise dream turns into horror

[KNRX]

MICHAEL ATHERLEY wants to know why the operators of the Carnival
Cruise Lines have refused to allow him to reschedule a cruise he
booked on their ship Carnival Victory.

After purchasing two tickets for over $4 000 for a one-week Caribbean
cruise that sailed on March 29 last year, Atherley was denied boarding
because he did not have the required United States visa to enter
Puerto Rico.

The upset man says he has been trying for over a year to get Carnival
Cruise Lines to give him a new date to travel; but to no avail. All he
has received is a refund of $744.48 – which represents Government
fees, Port charges and fuel surcharge.

A disappointed Atherley said he could not understand why he was being
penalised by the cruise line, because it was an innocent
misunderstanding that led to his not having his United States visa on
the day he was to sail...

Read more: http://www.nationnews.com/index.php/articles/view/it-matters-to-maria-cruise-dream-turns-into-horror