need a job (OOC info here)

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Jim Moreland

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Jun 11, 2009, 9:38:20 AM6/11/09
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I apologize for the non-game related email but I was just sent this from the HR department at MBS and thought I would pass it on...

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Employment opportunities for friends and family


Across the nation, more and more employers are laying off workers, and
Columbia is certainly not immune to the current state of the economy.
However, MBS remains strong through this trying economic time, and is
currently hiring temporary full and part-time employees for the Customer
Contact Center off Falling Leaf Lane.

If you know someone who currently needs a job, or someone who would like to
pick up some extra hours, feel free to forward them this email and direct
them to apply online at www.mbsbooks.com/hr. These jobs would also be
perfect for college students wanting to earn some extra money and
discounted textbooks for their next semester.

Should your friends and/or family get hired by MBS, tell them to mention
your name on or before their first day to Human Resources and you’ll
receive a $50 referral bonus! We are sending this email to all of our
employees a few days before our recruitment advertising campaign, so your
friends and family get the first chance at applying online.

Below are the job specifications:

                           Order Processing Clerk


Primary Objective of Position


Answer telephone calls from customers placing course material orders or
inquiring about course material needs. Answer customer questions concerning
orders or problems with orders.

Responsibilities


Process telephone course material order or answer customer inquires.

Maintain record concerning customer order.

Answer questions concerning problems with shipments or orders.


Qualifications:


Requires good understanding of MBS Direct order processing system

Must be able to communicate and work well with customers on the telephone.
Speaks clearly and persuasively in positive or negative situations. Listens
and seeks clarification from customers. Responds well to customer inquires.

Strong data entry skills
Must be able to demonstrate good organizational skills
Must be able to demonstrate attention to detail and assure accuracy with
work.



If you have any additional questions, please send an email to
MNist...@mbsbooks.com or call me at extension 5352.

Thanks,

Mark Nistendirk
Hiring Coordinator





Mark Nistendirk
MBS Textbook Exchange, Inc
(573)446-5258



--
Mischief Managed

Jim Moreland
US2002045210
St. Louis, MO
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