Job Title: Scrum Master (SAFe Certified)
Location: Jersey City, NJ
Experience: 12+ years
Mode of work: 5 days' work from office
Job Summary
We are looking for an experienced and dynamic Scrum
Master with strong knowledge of SAFe practices to lead Agile teams in
delivering high-quality solutions. The ideal candidate will have excellent
communication skills, a strong understanding of Agile methodologies, and
exposure to the insurance domain. The candidate should also be capable of
articulating project value, business impact, and criticality, along with
demonstrating structured thinking using STAR-based behavioral approaches.
Key Responsibilities
- Facilitate Agile ceremonies including Sprint
Planning, Daily Stand-ups, Sprint Reviews, and Retrospectives.
- Guide teams in adopting and implementing SAFe
(Scaled Agile Framework) principles.
- Act as a servant leader to remove impediments
and ensure smooth sprint execution.
- Collaborate with Product Owners, stakeholders,
and cross-functional teams to ensure alignment.
- Track and report key Agile metrics such as
velocity, burn-down charts, and team performance.
- Drive continuous improvement and Agile maturity
within the team.
- Ensure transparency and effective communication
across all levels.
- Support teams in delivering business value
aligned with organizational goals.
Required Skills & Qualifications
- Certified Scrum Master (CSM) and/or SAFe
Certification (e.g., SAFe Scrum Master - SSM).
- Strong understanding of Agile frameworks (Scrum,
Kanban, SAFe).
- Excellent communication, facilitation, and
stakeholder management skills.
- Ability to clearly explain project details
including:
- Business
value
- Criticality
- Outcomes
and impact
- Good knowledge of STAR (Situation, Task,
Action, Result) methodology for structured communication and behavioural
interviews.
- Experience in handling multiple teams or
distributed teams is a plus.
Domain Experience
- Exposure to the Insurance domain (Policy,
Claims, Underwriting, etc.) is highly preferred.
Preferred Qualities
- Strong problem-solving and conflict-resolution
skills.
- Ability to coach teams and drive Agile best
practices.
- Proactive mindset with a focus on continuous
learning and improvement.
- Ability to handle ambiguity and fast-paced
environments.