Job Title: Senior Microservices Architect –
ServiceNow Platform
Location: San Jose, CA (Day 1 onsite)
Experience: 12+ Years IT | 5+ Years ServiceNow | 5+ Years
Microservices / Cloud Architecture
Job Summary
We are seeking a highly experienced Microservices
Architect with strong ServiceNow expertise to lead enterprise-scale
digital transformation initiatives. This role will architect scalable
microservices ecosystems integrated with the ServiceNow platform to
modernize workflows, automate operations, and deliver next-generation business
services.
The ideal candidate combines deep architecture
leadership, ServiceNow platform knowledge, Java/Spring Boot or Node.js
microservices experience, API strategy, cloud-native engineering, and
stakeholder leadership.
Key Responsibilities
- Architect and govern enterprise ServiceNow
solutions across ITSM, ITOM, CSM, HRSD, SPM, SecOps, CMDB.
- Design upgrade-safe, scalable, secure ServiceNow
implementations.
- Lead custom application architecture using App
Engine, Flow Designer, IntegrationHub.
- Define platform governance, development
standards, release strategy, and roadmap.
- Design distributed microservices-based solutions
integrated with ServiceNow workflows.
- Define service boundaries, domain-driven design,
event-driven architecture, and API-first standards.
- Build reusable business services for claims, HR,
customer service, asset lifecycle, approvals, case management.
- Lead migration from monolithic systems to
microservices ecosystems.
- Architect integrations between ServiceNow and
enterprise platforms such as SAP, Salesforce, Workday, Jira, Oracle, Azure AD,
AWS systems.
- Design REST / SOAP / GraphQL APIs.
- Implement asynchronous integrations using Kafka,
RabbitMQ, Event Grid, SNS/SQS.
- Lead Kubernetes / Docker deployment models.
- Define CI/CD pipelines for platform +
microservices releases.
- Establish observability, resilience, SRE,
logging, tracing, security controls.
- Lead engineering teams, developers, platform
admins, and offshore teams.
- Conduct architecture reviews and executive
solution presentations.
- Estimate effort, roadmap planning, risk
mitigation, modernization strategy.