Ten Questions with Royal Caribbean Fan!

[NWLB]

Welcome to new readers, and welcome back to regulars to Royal
Caribbean Fan. Today I'm pleased to bring you the first regular
feature on our site. "Ten Questions with Royal Caribbean Fan" will
pose questions, ten of them, to various figures in the world of Royal
Caribbean International.

Rachel Hancock has served as the manager of Loyalty Marketing at Royal
Caribbean International for over a year now. I had the pleasure of
meeting her during a pre-inaugural cruise aboard the Liberty of the
Seas not long after she assumed the position. An undergraduate of UCLA
and MBA graduate of University of Colorado, she runs the Crown and
Anchor Society as well as shipboard loyalty events. In addition to
that already formidable responsibility, Rachel also manages
communications through electronic media, direct mail, web, and print
channels as well as direct strategy for the co-branded credit card
program.

1. What is your favorite place on a Royal Caribbean ship after
nightfall?

I enjoy all of the shows in the theater - I think we have the best
cruise ship entertainment in the industry. I have seen some of our
production shows many times, and I never tire of them.

2. How much of the ships do you get to see, which the average
passenger does not?

When I am working onboard, I am able to go the crew areas and I have
done several bridge tours. The place I really want to visit that I
never have is the engine room, because that is strictly off limits to
everyone except those working there.

3. White chocolate or dark chocolate dipped strawberries?

I am a big fan of dark chocolate and I am always excited to have any
kind of strawberries delivered to my stateroom onboard.

4. What is new with the young Crown and Anchor Society program?

Just last December we reached our 5 millionth member! We are so proud
to have so many loyalty guests to Royal Caribbean!

5. You don't actually get to play Bingo on board, do you?

Only when I'm on vacation and so far I've never won.

6. How many cruises have you taken now?

I am actually up to 31 cruises now including ones I've taken for work
and vacation. That just barely makes me a Diamond Plus member!

7. Breakfast in Windjammer, Main dinning, or room service?

I nearly always go to the Windjammer in the interests of time. I love
the omlettes at Egg Harbor!

8. What is new and exciting with Crown and Anchor during the
coming year?

We are doing our first member cruise to Asia which also includes a
cruise tour! We are all very excited for this adventure. Our member
cruise in November out of Bayonne, NJ to the Eastern Caribbean is the
first member cruise from that port. But obviously the most important
event of the year is the debut of Oasis of the Seas in December 2009!

9. What do you enjoy the most about your job?

What I enjoy the most is the time spend on the ships with the Crown &
Anchor members, the officers and the staff onboard. I love traveling
to new and exciting destinations, and meeting as many members as I can
on each cruise.

10. If you had to pick a new signature feature for a Royal
Caribbean ship, what would it be?

I think it would be the open-air aqua theater on the back of Oasis of
the Seas. It is a one-of-a-kind innovation that you won't find on any
other cruise ship.

Coming next week, Behram "Bob" Tavadia, Director, International Trade
Support and Charter Sales!

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