Illinois Schools Must Archive Electronic Information for 60 Years

[jfalbo]

Yes, you read it right. So every email sent and received from students
or staff must be archived for message recovery for 60 years. This has
been handed down from the Illinois State Board of Education. How can
Illinois schools use Google Apps Education Edition and comply with
this?
Thanks
Signed "I know I know, but we have to do it."

[cm_gui]

I am also having the same problem here and haven't found a solution
yet (because we are using Thunderbird client).

Postini will archive outbound mails only if you use Gmail to send out
your mails.
If you use Thunderbird to send your mails, Postini will not be able to
archive the outbound mails.
You cannot use Postini smtp server as outgoing mail server in
Thunderbird because
Postini smtp server only accepts mails from Google server.

If you are going to use Gmail only, you don't have any problem.
Postini has up to 9 years of archiving, both inbound and outbound
(from gmail only) .

[FrankM]

In all due respect, you are confusing your mail client with your mail
server and DNS configuration. Your mail client settings are where you
send and receive email to and from.

Your DNS MX points your incoming mail to Postini for message filtering
and archiving and your outbound is setup within Google in your domain
settings control panel.

After testing mail flow, you need to remove the the Google Apps MX
records or email will by pass Postini and to directly to Google Apps.

See for review; http://www.postini.com/webdocs/activate_pg/wwhelp/wwhimpl/js/html/wwhelp.htm

I hope this helps clarify some of the basics.

> > Signed "I know I know, but we have to do it."- Hide quoted text -
>
> - Show quoted text -

[cm_gui]

Thank you Frank but I think you don't understand
the issue here.

We are using the Thunderbird email client.
Thunderbird cannot use Postini smtp server to send mails.
So we have to use our own (ISP) smtp server,
and Postini will not receive these outbound mails since
they don't relay through Postini smtp server.

That is, unless you use Google Email Gateway or
Gmail webclient all the time, you will not be able to
archive your outbound mails anywhere (if you are not using
gmail client).
If you use Google Email Gateway configuration,
you will naturally get a saved copy of your sent mail
in your own server.

On Feb 12, 10:28 am, FrankM <Frank.M...@gmail.com> wrote:
> In all due respect, you are confusing your mail client with your mail
> server and DNS configuration. Your mail client settings are where you
> send and receive email to and from.
>
> Your DNS MX points your incoming mail to Postini for message filtering
> and archiving and your outbound is setup within Google in your domain
> settings control panel.
>
> After testing mail flow, you need to remove the the Google Apps MX
> records or email will by pass Postini and to directly to Google Apps.
>

> See for review;http://www.postini.com/webdocs/activate_pg/wwhelp/wwhimpl/js/html/wwh...

[FrankM]

Of course not. Unless your are either using Google Apps Premier or
Message Discovery will you be able to use any archiving service
available from Google. Each of these services use the Postini platform
for archiving purposes. So what are you looking to accomplish?

> > > - Show quoted text -- Hide quoted text -

[cm_gui]

Yes, I had guessed it is not possible.

We are able to get Google Apps and Postini working.

What we want to accomplish is very simple:

1) We are using Thunderbird email client.

2) We want to be able to keep a copy of all our outbound mails on
either Postini or our own mail server.
Our own mail server is already keeping a copy of all inbound mails
because we had configured Email Routing in Google Apps.

3) We do not want to use Google's Email Gateway - which would keep
copies of both inbound and outbound mails since
the MX record for Google's Email Gateway setup points to our own mail
server.

4) Right now, the only way that we can keep a copy of our outbound
mails (sent from Thunderbird) either on Postini
or our own mail server is to use Bcc (to the sender) in Thunderbird
for all outbound mails.


Thank you.

[FrankM]

On Feb 12, 8:50 pm, cm_gui <cmg...@gmail.com> wrote:
> Yes, I had guessed it is not possible.
>
> We are able to get Google Apps and Postini working.
>
> What we want to accomplish is very simple:
>
> 1) We are using Thunderbird email client.

This is a non-issue as the mail client does not matter.

> 2) We want to be able to keep a copy of all our outbound mails on
> either Postini or our own mail server.

For using Google Apps Premier Edition with Postini is simple. Setup
your outbound MX in your Google Apps admin console to use
outbounds7.ga.obsmtp.com in your service settings tab from your
dashboard.

For the hard way to your server, you need to know your mail server
configuration e.g., Qmail, Sendmail, Squirrelmail etc. and have direct
access to the configuration files to route outbound email to Postini.

> Our own mail server is already keeping a copy of all inbound mails
> because we had configured Email Routing in Google Apps.
>
> 3) We do not want to use Google's Email Gateway - which would keep
> copies of both inbound and outbound mails since
> the MX record for Google's Email Gateway setup points to our own mail
> server.

You are defeating the purpose of integration between Google Apps and
Postini's message filtering and archiving features. Why make it hard
for yourself?

[cm_gui]

Dear Frank

Thank you the reply, but you still do not understand.

Postini is unable to archive outbound mails if you use Thunderbird
email client instead of Gmail.

The email client matters.



Regards

Gui

[FrankM]

A mail client as in your case Thunderbird, is only software, of which
is setup to send and receive email from a mail server. Unless you send
your outbound messages to Postini for either Google Premier, Message
Security or Discovery, archiving will not work.

[cm_gui]

I am looking for a way to make it work.
If Postini were to open its smtp server to relay for authenticated
users, it will work.
We could then configure Postini as the outgoing server in Thunderbird,
and the outbound mails will go through Postini.

I hope Postini will look into this.

There are many people who will want to use some desktop email client
like Thunderbird, Outlook, etc.,
instead of Gmail webclient (that is why Google opens up its IMAP
server in the first
place). And there must be a way for these people to archive their
outbound mails sent via Thunderbird.